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Mercure Sydney

★★★★·8.9/ 10Recommended
·Hotels
2000 opened · 2020 renovated· 517 rooms· Check-in 03:00 PM / out 10:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 75 facilities +
Review
Official

At Mercure Sydney, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Sydney with ease by utilizing the services provided by taxi and shuttle. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Mercure Sydney. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Mercure Sydney. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Mercure Sydney also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Mercure Sydney, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Mercure Sydney, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the sauna situated precisely at the hotel. At Mercure Sydney, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

04

Guest scores & sentiment

From 485 guest reviews · multi-source · as of 2026-07-05

Dimension scores · cross-source

Surroundings9.2
Location9.1
Cleanliness8.6
Service8.3
Facilities8.2
Value8.1
Rooms8.0
PraisedPrime location · Friendly staff · Spacious and comfortable rooms · Varied breakfast options
ComplaintsHygiene issues · Poor soundproofing · Unstable Wi-Fi · Monotonous or expensive breakfast

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Excellent location, a short walk from Central Station with easy CBD access. Environment scores 9.2.
serviceWhat is the staff attitude and professionalism like?
Service scores 8.3; guests praise friendly and efficient staff. 24-hour room service and concierge are available.
diningWhat dining options are available?
Features Platform 818 Restaurant, Eve's Bar for craft beers, and an on-site coffee shop. Some rooms include fruit.
facilityWhat are the distinctive facilities?
Features a heated rooftop pool with city views, sauna, and fitness center. Facilities score 8.2.
familyIs this hotel suitable for families?
Yes, suitable for families. 169 family guests praised spacious rooms and great transport. Family rooms available.
businessIs it convenient for business travelers?
Very convenient. Rooms have workspaces, near Central Station for CBD commute. Express check-in/out available.
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