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Marco Polo

★★★
·Hotels
Free breakfast24-hour front deskLuggage storageFree WiFiFree breakfastSafe-deposit box at front deskAll 10 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests consistently praise the ski-in/ski-out location, friendly staff, excellent dining, and spa/entertainment facilities. Main complaints focus on aging interiors, dim lighting, occasional noise, and minor service inconsistencies. Overall highly satisfying for skiers and families.

Dimension scores · cross-source

Location9.0
Wi-Fi8.6
Rooms8.6
Cleanliness8.6
Service8.5
Facilities8.5
Value8.1
+ PraisedSki-in/ski-out convenience · Rich facilities (pool, bowling) · High-quality dining · Spacious and comfortable rooms
- ComplaintsOutdated rooms/facilities · Cleaning noise and slow service · Uncomfortable mattresses · Inconvenient transport/location

KEYIdeal for skiers and families. Expect older interiors and possible night noise; book entertainment facilities in advance during peak season.

FAQ · grounded in hotel data & reviews

locationIs the hotel convenient for skiing?+
Yes, guests highly praise the ski-in/ski-out location (dimension score 9.0), making it ideal for skiers.
diningHow is the breakfast and dining quality?+
Dining is generally well-received with complimentary continental breakfast. While some note minor details for improvement, the quality is widely appreciated.
familyIs this hotel suitable for families?+
Highly suitable. 31 family travelers noted spacious rooms and rich facilities like pools and bowling, plus convenient skiing access.
coupleWhat is the experience like for couples?+
Couples appreciate the excellent skiing location and warm SPA, viewing it as a top choice, though some areas are dim and interiors aging.
roomHow are room comfort and facilities?+
Room comfort scores 8.6; most guests enjoy mountain views. However, some rooms feel dim due to aging interiors, and hangers may be scarce.
serviceAre the staff professional and friendly?+
Yes, friendly and professional staff are a key pro (service dimension 8.5). Some solo travelers also reported frequent room upgrades.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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