Name: Hotel Naguilan
Address: General Lagos 1927, Valdivia, CL

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Guest scores & sentiment

From 404 guest reviews · multi-source · as of 2026-07-10

Guests praise the river views, tranquility, and helpful staff. Common complaints include limited breakfast variety, poor WiFi, AC issues, and aging facilities lacking elevators.

Dimension scores · cross-source

Cleanliness8.6

Service8.2

Location8.2

Rooms8.0

Facilities7.8

Value7.4

Surroundings7.4

＋ PraisedRiver views and tranquil environment · Friendly and helpful staff · Spacious and clean rooms · Good location for walking

－ ComplaintsOutdated facilities and uncomfortable mattresses · Inconsistent breakfast and seating issues · Unstable WiFi signal · No elevator access

KEYSuitable for those seeking quiet river views. Expect older facilities, confirm AC availability, and book breakfast slots.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 5

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × Queen bed40 ㎡up to 2

Spacious room with a separate living room.

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Superior Double Room

1 × Queen bed26 ㎡up to 2

Features a seating area.

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Superior Twin Room

2 × Twin bed26 ㎡up to 2

This twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.

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Double Room

1 × Double bed / 2 × Twin bed22 ㎡up to 2

Features heating, plasma TV and private bathroom.

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Small Single Room

2 × Twin bed20 ㎡up to 2

This twin/double room features a private bathroom, parquet floors and garden views. The unit offers 2 beds.

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Facilities · 66

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableSwimming poolFamily roomsBBQ facilitiesLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsIroning serviceCar hireParkingTerraceCurrency exchangePrivate check-in/check-outShuttle service (additional charge)Concierge serviceKid mealsOutdoor furnitureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasProcess in place to check health of guestsAccess to health care professionalsFace masks for guests availableDelivered food - securely coveredKey card accessInternet accessJapanese gardenExpress check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availablePool sun loungersReception hallSelf parking (surcharge)Snack bar/deliArt gallery on siteSwimming nearbyAccess to nearby outdoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Golfing on siteNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

Sights

1

Our Lady of the Rosary Cathedral, Valdivia

place_of_worship

church in Valdivia, Chile

2.1km

2

Río Cruces Bridge

landmark

bridge in Chile

1.4km

3

Museo Histórico y Antropológico Maurice van de Maele

museum

national monument of Chile

2.1km

4

Estadio Parque Municipal

culture

stadium in Valdivia, Chile

2.0km

5

Museo de la Exploración Rudolph Amandus Philippi

museum

museum in Valdivia, Chile

2.2km

6

Museo de Arte Contemporáneo

museum

museum in Valdivia, Chile

2.2km

7

Pedro de Valdivia Bridge

landmark

bridge in Valdivia, Chile

2.4km

8

Oncol Park

nature

protected area in Chile

14.8km

1

2

3

4

5

6

7

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.