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Hotel The Celestine Ginza

★★★★·9.3/ 10Excellent
TThe Celestine Hotels·MGH Rewards Club·Hotels
2017 opened· 104 rooms· Check-in 03:00 PM / out 12:00 PM
Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsAll 36 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Tokyo with ease by utilizing the services provided at taxi. Reception services featuring luggage storage are available to cater to your requirements. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

04

Guest scores & sentiment

From 393 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime Ginza location, attentive staff, and cleanliness. Breakfast is well-received. Common complaints include small room sizes, inconsistent soundproofing, lack of a gym, and concerns about value for a 5-star rating.

Dimension scores · cross-source

Cleanliness9.5
Service9.4
Location9.3
Value8.8
Facilities8.7
PraisedExcellent location near Ginza/Shimbashi · Professional and responsive staff · Clean rooms with high-end amenities · Stunning rooftop bar views with free drinks
ComplaintsPoor soundproofing from trains and street noise · Front desk understaffing causes wait times · Lighting design is too dim for practical use · Luggage rack design is impractical

KEYSuitable for those prioritizing location/service over space. Light sleepers should request high-floor rooms away from bars.

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