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Crowne Plaza Newcastle - Stephenson Quarter by IHG

★★★★·8.7/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2015-08-31 opened· 251 rooms
Comprehensive recycling policyMeeting roomsFitness facilitiesFull-service spa24-hour front deskLuggage storageAll 43 facilities +
Review
Official

Smart central Newcastle hotel with refined meeting spaces and Gin BarJust steps from Newcastle rail station in the city centre, Crowne Plaza® Newcastle - Stephenson Quarter hotel offers upmarket style and gracious service. Newcastle Airport (NCL) is a 15-minute drive, and there’s paid parking in the multi-storey car park next door. A 10-minute walk takes you to Central Station for frequent Metro trains around the city. Corporate guests can host up to 400 people in 9 event spaces, and Completely Connected power access ensures you’re always productive. Conferences and concerts at the iconic Sage Gateshead cultural centre are less than a mile away. City centre shops are within a short walk, and football fans are 20 minutes by foot from Newcastle United’s St. James' Park. At this hotel you can enjoy:- Free WiFi- A 24-hour Business Centre- All Day DiningAfter a day of meetings or sightseeing, unwind in the spa, indoor pool or gym. Treat yourself to a massage, followed by cocktails in our Gin Bar. Savour brasserie-style British cuisine in Hawthorns restaurant – if you’re busy, Fast & Fresh menu selections help you stay focused. Our Sleep Advantage® programme ensures restful nights in stylishly decorated rooms with premium bedding and the option of Quiet Zone accommodation. For exclusive Club Lounge access, book a Club room.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 251 guest reviews · multi-source · as of 2026-07-11

Guests praise the central location, friendly staff, and comfortable rooms with good breakfast variety. Common complaints include noise issues, small pool, high breakfast prices, and occasional service delays.

Dimension scores · cross-source

Service9.3
Cleanliness9.3
Facilities9.1
Location9.0
Value8.9
PraisedFriendly and helpful staff · Extensive breakfast choice · Convenient location near station · Modern and spacious rooms
ComplaintsInconsistent room cleanliness · Cold breakfast items/poor coffee · Confusing parking fees/guidance · Noise disturbances

KEYSuitable for travelers valuing convenience and relaxation. Request high-floor rooms away from noise and verify parking/breakfast details in advance.

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