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City Express Plus by Marriott Monterrey Nuevo Sur

★★★★·8.4/ 10Recommended
·Hotels
Check-in 03:00 PM / out 01:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleAir conditioningLift / ElevatorLuggage storageAll 40 facilities +
Review
Official

City Express Plus by Marriott Monterrey Nuevo Sur provides flawless service and all the necessary facilities for visitors. Discovering Monterrey becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Repeatedly enjoy your best-loved attire with the aid of the laundromat available at City Express Plus by Marriott Monterrey Nuevo Sur. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at City Express Plus by Marriott Monterrey Nuevo Sur. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour.

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Guest scores & sentiment

From 292 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime mall location, spacious rooms, and generally friendly staff. Major complaints focus on poor breakfast quality, extremely slow check-in processes causing long waits, and issues with room odors, maintenance, or cleanliness.

Dimension scores · cross-source

Cleanliness8.5
Location8.4
Surroundings8.2
Facilities8.0
Service7.9
Value7.5
+ PraisedStrategic location with convenient surroundings · Friendly staff service · Comfortable beds · Prime location near shopping
- ComplaintsSlow check-in process · Poor quality and limited breakfast options · Aging or malfunctioning facilities · Inconsistent cleanliness

KEYSuitable for those prioritizing location and shopping. Avoid peak check-in times, lower expectations for dining, and inspect room facilities carefully.

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