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Grand Sakura Hotel

★★★★·8.1/ 10Recommended
·Hotels
2010 renovated· 101 rooms· Check-in 01:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorAll 46 facilities +
Review
Official

Grand Sakura Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Medan. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Grand Sakura Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Enjoy an entertaining evening alongside your fellow travelers at hotel's very own karaoke rooms and bar. Grand Sakura Hotel provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by stopping at massage, spa and sauna for a memorable experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 344 guest reviews · multi-source · as of 2026-07-09

Guests praise the strategic location, value for money, friendly staff, and extensive breakfast. Common complaints involve aging facilities, poor hygiene details (missing tissues, broken cups), weak soundproofing, unstable Wi-Fi, and occasional pest issues.

Dimension scores · cross-source

Value8.1
Service8.0
Cleanliness8.0
Location7.9
Facilities7.7
Rooms7.6
PraisedStrategic location/convenient transport · Good value for money · Spacious rooms · Friendly and helpful staff
ComplaintsHygiene issues (ants/bed bugs/poor cleaning) · Facility issues (AC/heater malfunctions) · Limited breakfast variety/slow replenishment · Insufficient sockets/broken appliances

KEYSuitable for budget travelers valuing location. Those sensitive to facility age or hygiene details should manage expectations.

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