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Four Points Flex By Sheraton Tokyo Shibuya West

·Hotels
Check-in 03:00 PM / out 11:00 AM
Review
Overview · AI

Four Points Flex By Sheraton Tokyo Shibuya West is a modern hotel located in the heart of Shibuya, Tokyo. As part of the Marriott International portfolio, it combines the comfort of Sheraton with the flexible, efficient design ethos of the Flex brand. Ideally situated near Shibuya Station, one of Tokyo's major transit hubs, the hotel offers unparalleled access to shopping, dining, and entertainment. Rooms feature contemporary decor and essential amenities for a restful stay. On-site dining options cater to various tastes, while fitness facilities help guests maintain their wellness routines. This property appeals to business travelers and tourists seeking convenience, comfort, and a prime location in Tokyo's vibrant Shibuya district.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

可能是全东京最便宜的万豪酒店丨东京涉谷西福朋喜来登Flex酒店

  • Value: Saturday rates are around 800 RMB, making it one of the cheapest Marriott options, but requires a 2-night stay for 1 elite night credit.
  • Benefits: No breakfast, no room upgrades, Titanium members only get default 14:00 late checkout.
  • Room Experience: Small rooms facing an overpass but with good soundproofing; offers drinking water and custom amenities; pillows are high but soft.
  • Location: 20-minute walk from Shibuya Station, suitable for budget travelers or as a transit point to Hakone.
2025-12-17

terlan · 2025-12-17 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 198 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime location, cleanliness, and free lobby amenities like ice cream. Staff are generally helpful. Main complaints focus on extremely small rooms, poor lighting, lack of storage, and unexpected fees for luggage or taxes.

Dimension scores · cross-source

Surroundings8.2
Cleanliness7.4
Location7.2
Facilities6.9
Service6.4
Value5.4
+ PraisedExcellent location · Free drinks and soft serve · Attentive service · Clean and tidy
- ComplaintsTiny rooms · Paid luggage storage · Unclear facility instructions · Occasional drink shortages

KEYSuitable for budget travelers prioritizing transit. Accept small, dark rooms. Verify tax and luggage fee policies beforehand.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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