Hotel Serrano
·Hotels
Offsite parking discounted rates availableAir conditioningFamily roomsParkingPets allowedInternet accessAll 12 facilities +
04
Guest scores & sentiment
From 75 guest reviews · multi-source · as of 2026-07-23
Guests praise the excellent location, friendly staff, and good breakfast. Common complaints include small, outdated rooms lacking wardrobes, difficult luggage access due to stairs without ramps, noise issues, and occasional odors or AC problems.
Dimension scores · cross-source
Location9.6
Service9.2
Cleanliness9.0
Wi-Fi8.9
Rooms8.9
Facilities8.4
Value8.3
＋ PraisedExcellent location · Friendly staff · High cleanliness · Prime location
－ ComplaintsPoor sound/light insulation · Aging facilities · Uncomfortable pillows · Small rooms
KEYSuitable for location-focused travelers accepting small rooms. Those with heavy luggage should note the lack of ramps/elevators; light sleepers may find noise an issue.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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Facilities · 12
All facilities & services listed by the hotel (aggregated across sources).
Offsite parking discounted rates availableAir conditioningFamily roomsParkingPets allowedInternet accessOffsite parking discounted rates availableSelf parking (surcharge)Free wired internetFront desk (limited hours)Non-smoking roomsNon-smoking throughout