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Al Massa Grand Hotel

★★★★·7.9/ 10Good
·Hotels
📍Ajyad Street 4806, Ajyad · Makkah ↗
📞+966148196686·Official site ↗
998 rooms· Check-in 05:00 PM / out 12:00 PM
Air conditioningLift / ElevatorParkingChapel/shrineStaff adhere to local safety protocolsGuest rooms disinfected between staysAll 32 facilities +
Review
Property information · Hotelbeds

Al Massa Hotel offers modern accommodations decorated in warm, rich colors and only 92 m from Al-Masjid al-Ḥarām Mosque. Guests can enjoy 24-hour front desk and room service. The daily-serviced guest rooms of the Al Massa Hotel Makkah are air conditioned and feature TVs with satellite channels. The private bathrooms include a bathtub. A selection of traditional Saudi specialties and contemporary Middle-Eastern cuisine is served at the restaurant of the hotel. A breakfast buffet is freshly prepared and served daily. King Abdulaziz International Airport and Jeddah Seaport are the main gateways to the city and are both located a 40-minute drive from the Hotel Al Massa.

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Guest scores & sentiment

From 320 guest reviews · multi-source · as of 2026-07-11

Guests highly praise the hotel's proximity to the Haram and convenient location. Rooms are generally clean with ample food options. Major complaints include cramped room sizes, outdated facilities, long elevator waits during peaks, and inconsistent service quality.

Dimension scores · cross-source

Surroundings8.4
Location8.3
Value7.1
Service7.1
Facilities7.0
Cleanliness7.0
＋ PraisedExcellent location near Haram, walkable · Free Iftar meals provided · Some staff are friendly and cooperative · Prayer room available in hotel
－ ComplaintsLong check-in waits, understaffed reception · Poor room cleanliness, odors, or broken facilities · Crowded elevators · Paid parking required

KEYSuitable for those prioritizing location over space. Avoid peak elevator times; expect compact rooms and variable service.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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