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Al Hidayah Towers Hotel

8.9/ 10Recommended
·Hotels
24-hour front deskFree WiFiNo accessible shuttleElevatorCovered parkingChange of towels (on request)All 9 facilities +
Review
Property information · Accor

Al Hidayah Towers Hotel and Shopping Mall, in Al Azizia, Makkah, features 10 towers with 4,502 rooms accommodating 21,504 guests. Just 7.5 km from Masjid Al Haram, it is ideal for Umrah and Hajj groups. Rooms include private bathrooms, TV, safe, fridge...

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Guest scores & sentiment

From 561 guest reviews · multi-source · as of 2026-07-04

Guests praise the value, cleanliness, and helpful staff. Major complaints focus on inefficient shuttle service to Haram, long waits, and overcrowding. Some report hygiene issues, poor soundproofing, and aging facilities.

Dimension scores · cross-source

Value8.8
Service8.7
Cleanliness8.6
Facilities8.4
Surroundings8.0
Location7.8
+ PraisedHigh value for money · Spacious and clean rooms · Friendly and professional staff · Convenient nearby dining and shopping
- ComplaintsFar from Haram · Unreliable shuttle service · Poor soundproofing · Maintenance issues with facilities

KEYSuitable for budget travelers accepting long transit. Avoid peak shuttle times; sensitive to noise should be cautious.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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