Guest scores & sentiment

From 76 guest reviews · multi-source · as of 2026-07-20

Guests praise the beautiful gardens, spacious rooms, friendly staff, and delicious breakfast. Common complaints include poor facility maintenance (dirty pool, AC issues), cleaning lapses (unchanged linens, odors), limited dining options, and occasional rude staff behavior.

Dimension scores · cross-source

Wi-Fi9.0

Location8.8

Rooms8.7

Service8.4

Facilities8.3

Cleanliness8.3

Value8.1

Surroundings7.8

＋ PraisedBeautiful gardens/property · Friendly and helpful staff · Spacious and comfortable rooms · Delicious breakfast

－ ComplaintsPoor maintenance/faulty facilities · Hygiene issues (sheets/cleaning) · Rude or discriminatory staff · Unstable internet

KEYIdeal for those seeking tranquility and garden views. Check facilities and cleanliness upon arrival; verify nearby dining options.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room

1 × Double bed / 2 × Twin bed / 1 × Sofa bed35 ㎡up to 3

Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The double room also offers a barbecue. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath.

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Double Room

2 × Twin bed / 1 × Double bed25 ㎡up to 2

This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views.

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Double Room

1 × Double bed / 2 × Twin bed25 ㎡up to 3

This double room's standout feature is the spa bath. This air-conditioned double room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views.

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Facilities · 71

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsBBQ facilitiesSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning servicePacked lunchesParkingTerraceSquashPrivate check-in/check-outShared lounge/TV areaKid mealsKids' outdoor play equipmentSalt-water poolOutdoor furnitureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyInternet accessJapanese gardenFishing nearbyExercise/lap poolOffsite parking discounted rates availableCharcoal grillPaddle boating nearbyPlayground on sitePool sun loungersPrivate picnicsReception hallSecured parkingBeach umbrellasSwimming nearbyTelevision in common areasVegetarian menu options availableWine release eventsFree wired internetGame drive nearbyGolfing on siteHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughoutWheelchair accessible