Name: Hotel Santa Isabel
Address: calle 48 numero 50, Ciudad del Carmen, MX

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the central location near the cathedral and spectacular roof terrace views. Staff are consistently friendly. Main complaints involve difficult car access due to narrow streets, small/noisy rooms, and limited non-buffet breakfast options.

Dimension scores · cross-source

Location9.6

Service9.4

Cleanliness9.3

Rooms9.1

Value9.0

Facilities8.8

Wi-Fi8.6

＋ PraisedExcellent location/views · Friendly staff · Modern facilities/comfortable beds · Excellent location

－ ComplaintsPoor soundproofing · Limited breakfast/slow service · Inconsistent staff attitude · Small/awkward rooms

KEYIdeal for walkers exploring the old town. Drivers should expect narrow streets; consider parking below. Those needing large rooms or extensive breakfast variety should check room types carefully.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

RoomLarge Single Room

Large Single Room

1 × Twin bed20 ㎡up to 1

This air-conditioned single room is consisted of of a TV with cable channels, a private bathroom as well as a patio. The unit has 1 bed.

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Twin Room

2 × Double bed20 ㎡up to 3

This air-conditioned twin room has a desk, a patio, garden views and a private bathroom. The unit has 2 beds.

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Standard Queen Room

1 × Queen bedup to 2

The unit offers 1 bed.

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Facilities · 55

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsFax/photocopyingFacilities for disabled guestsIroning serviceParkingPrivate check-in/check-outShared lounge/TV areaShuttle service (additional charge)Concierge serviceOutdoor furnitureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyInternet accessJapanese gardenNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availablePrivate picnicsSecured parkingSelf parking (surcharge)Beach umbrellasTelevision in common areasAccessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)GarageHousekeeping on requestNon-smoking roomsTour deskWheelchair accessible