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Hotel Plaza 18 - Grupo Califa

9.1/ 10Excellent
·Hotels
Electric bicycle charging stationGuest education on local ecosystems and cultureAir conditioningExpress check-in/check-outSafety deposit boxFax/photocopyingAll 82 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-22

Guests praise the central location, elegant decor, spacious rooms, and friendly staff. Breakfast and dining receive high marks. Common complaints include poor soundproofing from street noise, difficult heating/AC controls, steep stairs hindering mobility, and occasional issues with bed size or housekeeping details.

Dimension scores · cross-source

Wi-Fi10.0
Location9.6
Rooms9.5
Facilities9.4
Cleanliness9.4
Service9.3
Surroundings9.2
Value8.7
+ PraisedExcellent location · Great breakfast · Exquisite decor · Prime location
- ComplaintsInconvenient duplex layout and noisy stairs · Intermittent hot water · Housekeeping oversights · Staff attitude needs improvement

KEYIdeal for design lovers seeking a central stay. Noise-sensitive guests should avoid street-facing rooms; those with mobility issues should consider the steep stairs. Confirm AC controls beforehand.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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