Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests praise the prime location near St Pancras, friendly staff, and cleanliness. Main complaints include small rooms, lack of air conditioning causing heat issues, no elevator for luggage, and occasional noise disturbances.

Dimension scores · cross-source

Location9.5

Service9.1

Wi-Fi8.8

Cleanliness8.3

Rooms8.2

Value8.1

Facilities7.7

＋ PraisedExcellent location · Friendly staff · Cleanliness · Good value

－ ComplaintsNo lift · Small rooms · Noise issues · No air conditioning

KEYIdeal for short transit stays. Pack light; avoid hot seasons or bring cooling aids. Not suitable for those with mobility issues due to no elevator.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Triple Room

3 × Twin bed16 ㎡up to 5

This triple room has air conditioning, a private bathroom and cable TV.

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Double Room

1 × Double bed14 ㎡up to 3

This double room has air conditioning, a private bathroom and cable TV.

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Twin Room

2 × Twin bed14 ㎡up to 3

This twin room has air conditioning, a private bathroom and cable TV.

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RoomSingle Room

Single Room

1 × Twin bed12 ㎡up to 1

This air-conditioned single room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

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Facilities · 21

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningLuggage storageParkingConcierge serviceGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusFire extinguishersSanitized tableware & silverwareInvoice providedPhysical distancing in dining areasInternet accessOffsite parking discounted rates availableSelf parking (surcharge)Television in common areasFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRoom serviceNon-smoking throughout