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Hafen12

7.7/ 10Good
·Apartments
Express check-out24-hour front deskLuggage storageExpress check-in/check-outFree WiFiMultilingual staffAll 13 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-22

Guests consistently praise the central location near the city and harbor, along with spacious, clean rooms and comfortable beds. However, the experience is often marred by aging infrastructure: Wi-Fi is frequently unavailable or lacks passwords, heating is unreliable leaving rooms cold, and bathrooms show signs of wear or mold. Basic amenities are often missing, and check-in service can be slow. Overall, it offers good value but requires patience.

Dimension scores · cross-source

Location7.9
Value7.4
Cleanliness7.3
Service7.2
Rooms6.8
Facilities6.5
Surroundings6.4
Wi-Fi5.6
+ PraisedExcellent location · Spacious and clean rooms · Friendly service · Convenient central location
- ComplaintsWi-Fi and equipment failures · Unreliable heating and hot water · Poor public facility maintenance · Lock and soundproofing issues

KEYSuitable for budget travelers prioritizing location over luxury. Verify Wi-Fi and heating before arrival, expect older facilities, and be prepared for shared bathrooms. Best for short stays.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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