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Best Western Hotel Causeway Bay

★★★★·7.6/ 10Good
BBest Western·Best Western Rewards·Hotels
2011 opened · 2011 renovated· Check-in 02:00 PM / out 11:00 AM
Air conditioningLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsHot tub/JacuzziAll 28 facilities +
Review
Official

Best Western Hotel Causeway Bay provides flawless service and all the necessary facilities for visitors. Effortlessly plan your daily activities and travel requirements with concierge service and safety deposit boxes provided by the front desk services. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, instant tea and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer and bathrobes for your convenience. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 531 guest reviews · multi-source · as of 2026-07-01

Guests praise the prime location near Causeway Bay and good value. Common complaints include small rooms, confusing entrance, and unstable Wi-Fi. Hygiene varies, with some reporting bedbugs or cleaning issues, though many found it clean.

Dimension scores · cross-source

Surroundings8.2
Location8.1
Value7.4
Service7.4
Cleanliness7.4
Facilities6.8
Rooms6.7
PraisedPrime location with convenient transport and shopping · High cost-performance ratio · Abundant dining options nearby · Enthusiastic front desk service at times
ComplaintsVery small room size · Outdated facilities, some dampness or odors · Hygiene details need improvement · Inconsistent front desk service attitude

KEYSuitable for budget travelers valuing location. Expect small rooms, prepare for difficult entrance, and consider portable Wi-Fi.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in the heart of Causeway Bay, it is a 5-minute walk to Times Square and the MTR station. The location score is 8.1/10.
roomWhat are the room size and facilities like?
Rooms are often described as compact with somewhat dated facilities. Higher floors may offer nice views, but noise and soundproofing can be issues. Room score is 6.7/10.
diningDoes the hotel provide breakfast or dining services?
The hotel features a restaurant, coffee shop, and wine lounge, along with room service. Dining options are available on-site.
serviceHow is the front desk service attitude and professionalism?
Most guests praise the friendly staff, though some report inconsistent service experiences. Overall service score is 7.4/10.
facilityWhat special facilities does the hotel offer?
Features include a rooftop spa, free WiFi (with some stability reports), non-smoking rooms, and accessibility facilities. Environment score is 8.2/10.
policyWhat are the check-in and check-out times?
Check-in is after 14:00 and check-out is before 11:00. The hotel follows strict local safety and hygiene protocols.
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