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Z NYC Hotel

★★★★
·Hotels
Air conditioningLift / ElevatorLuggage storageSafety deposit boxFacilities for disabled guestsPets allowedAll 15 facilities +
Review
04

Guest scores & sentiment

From 274 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location, spacious rooms, and comfortable beds. Staff service is frequently commended. However, complaints highlight outdated/dirty facilities, AC failures, noise from parties or neighbors, and misleading booking policies, resulting in mixed experiences.

Dimension scores · cross-source

Location9.7
Service8.9
Value8.0
Wi-Fi7.8
Rooms7.8
Cleanliness7.7
Facilities7.5
+ PraisedConvenient location near subway · Beautiful city views · Clean rooms · Friendly staff
- ComplaintsLoud rooftop party noise · Maintenance issues · Dirty elevators · Missing bathroom locks

KEYSuitable for those prioritizing location and space. Verify facility conditions and noise levels beforehand, especially for upper floors.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient?+
The location is excellent (9.7/10), situated by the East River near the Queensboro Bridge. It offers easy subway access to Central Park and Rockefeller Center.
roomWhat are the room views and facilities like?+
Rooms feature floor-to-ceiling windows with Manhattan skyline views. They are spacious (7.8/10) with modern amenities, though some guests note outdated facilities.
diningWhat dining options are available?+
Dining includes Sushi Saint hand-roll bar, Lost in Paradise Rooftop for drinks with views, and Newsroom NYC for a trendy urban experience.
serviceIs the front desk service friendly?+
Front desk service is highly rated (8.9/10) with guests praising friendly staff. However, note that the front desk has limited operating hours.
pros_consWhat are the main pros and cons?+
Pros: Prime location, spacious rooms, comfortable beds, good showers. Cons: Outdated/dirty facilities, AC issues, severe noise, and past misleading booking policies.
policyWhat are the check-in and check-out times?+
Check-in is at 15:00 and check-out is at 11:00. Please note the front desk has limited hours, so plan your arrival accordingly.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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