Name: Hotel Solymar
Address: Avenida Charles Darwin y Tomas de Berlanga, Puerto Ayora, Isla Santa Cruz, Puerto Ayora, EC

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Guest scores & sentiment

From 260 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location, friendly staff, and ocean views. Common complaints include outdated facilities, hard beds, murky pool water due to wildlife, and occasional noise or hot water issues.

Dimension scores · cross-source

Service9.3

Location8.8

Cleanliness8.5

Wi-Fi8.4

Rooms8.2

Value8.2

Facilities7.9

Surroundings7.8

＋ PraisedFriendly and helpful staff · Convenient location near beach/transit · Comfortable beds and showers · Clean facilities

－ ComplaintsPoor soundproofing · Occasional pests · Narrow beds · Poor soundproofing, noise disturbance

KEYIdeal for those valuing location and nature. Book ocean-view rooms; expect older facilities and wildlife in the pool.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?＋

Located in the heart of Puerto Ayora, it is minutes from the Charles Darwin station and Playa Tortuga beach, with easy access to local boutiques and galleries.

pros_consWhat do guests like most and least?＋

Guests love the prime location (8.8), friendly staff (9.3), and ocean views. Common complaints involve outdated facilities (7.9), hard beds, murky pool water, and occasional noise or hot water issues.

diningHow are the dining options?＋

Features an ocean-side restaurant serving sushi and Pacific seafood fusion. Breakfast is well-rated, and room service and packed lunches are available.

facilityHow is the swimming pool? Is it suitable for swimming?＋

The hotel has an outdoor pool and jacuzzi. However, wildlife often enters, causing murky water. Some guests report cleanliness issues, so check conditions before swimming.

roomWhat are the room facilities and services like?＋

Rooms feature blackout curtains, modern amenities, and free toiletries, many with private ocean-view balconies. However, some have dampness, AC noise, or poor soundproofing.

serviceAre the staff friendly?＋

Yes, service scores 9.3. Guests consistently praise the friendly, professional, and helpful staff. Services include private check-in/out, luggage storage, and tour desk.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room Ocean View Solymar Tower

1 × King bed26 ㎡up to 2

1 King Bed OR 2 Twin Beds280-sq-foot individually decorated room, furnished balcony with ocean views Relax - In-room massage availableInternet - Free WiFi Entertainment - LED television with cable channelsFood & Drink - Room service, free minibar items, and free bottled waterSleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Air conditioning and daily housekeepingNon-Smoking

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sea_viewDouble Room with Partial Sea View

Double Room with Partial Sea View

1 × Extra-large double bed (Super-king size)26 ㎡up to 4

Guests will have a special experience as this twin/double room features a pool with a view. The spacious twin/double room offers air conditioning, a mini-bar, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

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Double or Twin Room with Sea View

1 × Double bed / 2 × Twin bed26 ㎡up to 4

Offering stunning ocean views and a private furnished balcony, this air-conditioned room features premium bedding and blackout curtains. The private bathroom has a shower, as well as free toiletries. The TV features local channels, plus mini-bar is included.

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Facilities · 74

All facilities & services listed by the hotel (aggregated across sources).

Air conditioningSwimming poolFamily roomsLuggage storageSafety deposit boxIroning serviceHot tub/JacuzziPacked lunchesTerracePrivate check-in/check-outBoard games/puzzlesShuttle service (additional charge)Kid mealsKids' outdoor play equipmentPublic BathOutdoor furnitureFruitsCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyPub crawlsHappy hourInternet accessJapanese gardenFishing nearbyExercise/lap poolNo accessible shuttleNo accessible train station shuttlePrivate picnicsReception hallScuba diving on siteBicycle-friendly propertyBeach umbrellasSnack bar/deliSnorkeling on siteArt gallery on siteSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour desk