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The Ritz-Carlton, Hong Kong

★★★★★·9.2/ 10Excellent
TThe Ritz-Carlton·Marriott Bonvoy·Hotels
2010 opened· Check-in 03:00 PM / out 12:00 PM
Indoor poolFitness centerHigh-speed WiFiBusiness centerClub LoungeAll 91 facilities +
Review
FlyerKey verdict

Luxury top-floor rooms in ICC landmark, excellent for Marriott Bonvoy redemptions, but limited walkable dining nearby.

Official

Experience an abundance of unparalleled facilities and features at The Ritz-Carlton, Hong Kong. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and safety deposit boxes. For extended visits or whenever required, the dry cleaning service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the The Ritz-Carlton, Hong Kong with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At The Ritz-Carlton, Hong Kong, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms within the hotel, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at The Ritz-Carlton, Hong Kong. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
02

Points value

Estimate

Marriott Bonvoy · standard

Dynamic points · same-date cash
60,000pts / night
¥1,800same-date cash
¥0.025per point

≈¥25 per 1k points — near the program average. 4th-night-free sweetens it further.

The figures above are AI estimates that vary by date and availability — for reference only, not an official redemption quote.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Ritz-Carlton, Hong Kong · 万豪钛金入住报告(2023年4月)

  • 订了两间房。这间直接定的套房,最后也没额外升级。另一间FHR定的基础房给升到同级别套房了。
  • STARS $100额度,FHR分两张卡订的两晚一共$200额度,合并起来用在天龙轩了。其实严格按照条款FHR那个只能拿$100的(因为是同一次入住)。
  • 早餐很不错。天龙轩是米其林二星,吃下来感觉一般,蒸鱼、煎豆腐、炒蔬菜还不错,但是龙虾烩饭吃到龙虾壳我觉得是个大雷。酒廊吃得也不错,没啥人,服务很好。
  • 100多层景色很震撼,前提是天气允许,不然就是全程云里雾里啥也看不到。
2024-05-01

ThunderFat · 2024-05-01 · Source ↗

The Ritz-Carlton, Hong Kong · 万豪钛金入住报告(2023年4月)

  • FHR预定带早餐,102层自助餐。
  • 其实两天是分别用两张Amex白金卡订的,最后$100额度给合并了,用在了天龙轩。
  • 订了两间,一间直接套房。这间FHR订的,无谈心升级到套房。
  • 早餐很不错。天龙轩是米其林二星,吃下来感觉一般,蒸鱼、煎豆腐、炒蔬菜还不错,但是龙虾烩饭吃到龙虾壳我觉得是个大雷。
2023-06-16

ThunderFat · 2023-06-16 · Source ↗

The Ritz-Carlton, Hong Kong · 万豪金卡入住报告(2023年5月)

  • 早餐不错,港式早点和炒菜各种都有品类丰富
  • 4:00 pm
  • 通过谈心升两级
  • 100
2023-06-09

Kanra · 2023-06-09 · Source ↗

See all 5 reports →
04

Guest scores & sentiment

From 543 guest reviews · multi-source · as of 2026-07-01

Guests praise stunning harbor views, facilities, and exceptional personalized service, especially for celebrations. Minor complaints include noise from children in the lounge, strong lobby fragrance, occasional staff confusion, and isolated reports of poor soundproofing or worn decor.

Dimension scores · cross-source

Cleanliness9.6
Surroundings9.6
Service9.4
Rooms9.2
Location9.2
Facilities9.2
Value8.7
PraisedSpectacular views and 118F pool · Attentive service and special arrangements · Comfortable and clean rooms · Convenient location near Kowloon Station
ComplaintsHigh price · Limited breakfast variety/value · Maintenance issues (pool/hygiene) · Slow response or poor attitude from some staff

KEYIdeal for those seeking views and personalized service for celebrations. Avoid peak hours for quiet, note fragrance sensitivity, and verify room views.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located above Kowloon Station next to Elements, it scores 9.2 for location. It is close to the Airport Express, though some guests note occasional guidance confusion.
coupleWhat special experiences are there for couples?
Couples love the stunning Victoria Harbour views and personalized service, often noting thoughtful surprises for birthdays or proposals. It is ideal for romantic celebrations.
diningWhat are the highlights of the dining options?
The hotel features 5 restaurants, including two Michelin-starred venues like Tosca Di Angelo and Tin Lung Heen, plus the Almas Caviar Bar. Dining is highly praised, though breakfast variety is occasionally noted as limited.
familyIs this hotel suitable for families? What should I note?
It suits families with high-floor pools and child care. However, note potential noise in the Club Lounge, water sensitivity issues, and occasional reports of worn facilities or pests.
roomWhat are the room conditions like? Is the view good?
Rooms on floors 102-118 offer stunning Victoria Harbour views, equipped with Nespresso machines. Room score is 9.2 and cleanliness 9.6, though some report soundproofing or odor issues.
serviceHow is the level of service?
Service scores an impressive 9.4. Guests praise the warm, personalized attention and celebratory surprises, though a few mention occasional staff guidance confusion.
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