Name: Hotel Dann Carlton Bucaramanga
Address: Calle 47 #28-43, Bucaramanga, CO

Official

Nestled in Cabecera, Bucaramanga's most exclusive neighborhood, the Dann Carlton Hotel offers a tranquil retreat just steps from vibrant shopping centers. Guests can dine at one of three distinct venues: CityView Restaurant, offering a daily breakfast buffet and international cuisine with vegetarian options; Taikinsa, specializing in European-Asian fusion; and Dann Carlton Café Bar, a modern space with an outdoor terrace. The hotel also features a pool and robust biosecurity measures for guest safety. Please note some services may have adjusted hours due to COVID-19, with further information available upon check-in.

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Guest scores & sentiment

From 545 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location, spacious rooms, rooftop pool, and varied breakfast with generally friendly staff. Common complaints include worn decor, uncomfortable pillows, bathroom safety issues, noise, and occasional slow service or food shortages.

Dimension scores · cross-source

Cleanliness9.4

Surroundings9.2

Facilities9.1

Service9.0

Location9.0

Value8.1

＋ PraisedPrime location · High value for money · Excellent facilities · Friendly staff

－ ComplaintsBreakfast seating shortage · Inconsistent food quality · WiFi needs improvement · Decor could be modernized

KEYSuitable for those valuing location and leisure facilities. Expect some wear and tear; request pillow preferences early and monitor dining wait times.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what nearby conveniences are there?＋

Located in an exclusive district near shopping centers and 7km from the airport, guests praise its prime, safe location and convenience for exploring the city.

diningAre the breakfast and dining options rich?＋

Breakfast is highly rated for variety, though peak hours can be crowded. Some guests noted occasional food shortages or slow service, so off-peak dining is recommended.

familyIs this hotel suitable for families with children?＋

Children are allowed and family rooms are available. However, some families noted a lack of child-friendly pool facilities and poor maintenance, along with potential noise issues in rooms.

businessAre business travelers comfortable here?＋

Business guests appreciate spacious rooms and efficient service. Main drawbacks include aging facilities, occasional dampness or odor in rooms, and noise issues affecting rest.

coupleWhat is the experience like for couples? Any highlights?＋

Couples love the stunning rooftop pool views and spacious rooms. However, note aging facilities like stained mirrors and pool area management issues such as towel shortages.

roomHow are the room facilities and comfort?＋

Rooms are spacious and clean with good soundproofing scores. However, some guests reported uncomfortable pillows, bathroom safety hazards, and noise or dampness issues.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

King Room

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed43 ㎡up to 4

King-size bed and a private bathroom.

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Standard Double Room with Two Double Beds

2 × Double bed / 1 × Sofa bed39 ㎡up to 5

Twin bed and a private bathroom.

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Standard Queen Room

1 × Sofa bed / 1 × Queen bed33 ㎡up to 4

Queen-size bed and a private bathroom.

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Facilities · 79

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceSaunaMassage servicesParkingTerraceSolariumShuttle service (additional charge)Concierge serviceAllergy-free roomHeated poolFruitsHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmInternet accessFitness facilities (surcharge)Exercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availableBulk dispenser for toiletriesPool sun loungersReception hallSelf parking (surcharge)Beach umbrellasSnack bar/deliSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GarageHealth or beauty spa nearbyNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible

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Nearby & map

Sights

1

Américo Montanini Stadium

culture

football stadium

2.2km

2

Estadio Álvaro Gómez Hurtado

culture

football stadium in the Colombian city of Floridablanca

8.1km

1

2

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.