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Residence Inn Phoenix NW/Surprise

★★★·9.4/ 10Excellent
RResidence Inn by Marriott·Marriott Bonvoy·Hotels
Check-in 04:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFamily roomsBBQ facilitiesLift / ElevatorAll 55 facilities +
Review
Official

Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills. Grab a bite from the snack bar/deli serving guests of Residence Inn Phoenix NW/Surprise. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Surprise? This hotel has 420 square feet (39 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite. Make yourself at home in one of the 116 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and Smart televisions with cable programming provide entertainment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 145 guest reviews · multi-source · as of 2026-07-18

Guests praise friendly staff, spacious clean suites, and excellent breakfast. Common complaints include noisy AC vents blowing on beds, musty odors in some rooms, high pet fees, and occasional maintenance delays.

Dimension scores · cross-source

Service9.9
Cleanliness9.6
Surroundings9.6
Facilities9.3
Value9.0
Location9.0
PraisedSpacious suites with full kitchens · Exceptional and friendly staff · Free breakfast and evening receptions · Clean and comfortable rooms
ComplaintsDelayed maintenance for facilities · Noise or thin walls · Occasional poor front desk attitude · AC vent blows directly on bed and is noisy

KEYIdeal for families, long stays, and pet owners. Check AC vents upon arrival and expect pet fees.

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