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Grand Hyatt Shenzhen

★★★★★·8.5/ 10Recommended
GGrand Hyatt·World of Hyatt·Hotels
2009 opened · 2009 renovated· Check-in 03:00 PM / out 12:00 PM
Indoor poolFitness centerHigh-speed WiFiBusiness centerMeeting roomsAll 83 facilities +
Review
FlyerKey verdict

Grand Hyatt Shenzhen offers top-tier World of Hyatt benefits near Bao'an Center Metro, though dining options outside the hotel are limited.

Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. The hotel offers car hire amenities to assist you in discovering your desired offerings in Shenzhen.The hotel offers reception amenities including concierge service and luggage storage to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.The hotel's daily housekeeping ensures an excellent option for your stay.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind. Several chosen accommodations at Grand Hyatt Shenzhen have a separate living room incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television, in-room video streaming and cable TV for their entertainment needs.Within specific rooms, a refrigerator, instant tea and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries, bathrobes and towels within a few chosen chambers. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

DiscoveristExploristGlobalist
World of Hyatt · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Club access at select properties

Late checkoutSubject to availability

until 14:00

Welcome giftSubject to availability
Qualify with 30 qualifying nights or 50,000 Base Points in a year.
02

Points value

Estimate

World of Hyatt · standard

Dynamic points · same-date cash
30,000pts / night
¥1,200same-date cash
¥0.065per point

≈¥65 per 1k points — above the program reference average, a good redemption. 4th-night-free sweetens it further.

The figures above are AI estimates that vary by date and availability — for reference only, not an official redemption quote.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Grand Hyatt Shenzhen · 环球客入住报告(2024年11月)

  • 延迟到下午四点非常不错
  • 无谈心升到君悦套房,听说这家给的很大方
  • 因为第一次来送了餐厅早,球客一般在25层嘉宾轩早餐
  • 位置不错,旁边就是罗湖万象天地;酒店的Bar很不错
2024-11-28

****cb3fc · 2024-11-28 · Source ↗

Grand Hyatt Shenzhen · 冒险家入住报告(2023年5月)

  • 升级了豪华大床。床很大。一整个落地窗,不过酒店位置不好。也老。不高。没有任何景色。
  • 老酒店。位置好,挨着老万象城(可以理解为万象城的一个楼)。景观不行,老楼,没什么景
  • 前台都是东北口音。在深圳听着有点怪。有一说一,服务差,我们2pm到的,然后他们就开始收拾房间,我们出去溜溜弯,遛到3点40回去,一直到4点半才给我安排出房。差评!
  • check in4点半才让我住进去,差评。前台挺饭桶的。房间很grand(大)设施一般,酒店老。
2023-11-13

shap2zj · 2023-11-13 · Source ↗

Grand Hyatt Shenzhen · 冒险家入住报告(2023年7月)

  • Automatically delayed
  • 这家GH的房间都比较大,接近于一个标准套
  • 酒店设施略显老旧,前台响应速度低,但经理回复问卷调查的速度很快。。
2023-08-13

FrankJR · 2023-08-13 · Source ↗

See all 4 reports →
04

Guest scores & sentiment

From 516 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location connected to MixC, spacious rooms, and excellent breakfast. Common complaints involve the complex 33rd-floor lobby layout, poor bathroom privacy in some rooms, noise insulation issues, and aging facilities.

Dimension scores · cross-source

Cleanliness9.5
Surroundings9.4
Service9.3
Facilities9.3
Location9.0
Rooms9.0
Value8.6
PraisedPrime location · Spacious and comfortable rooms · Friendly and helpful staff · Rich breakfast variety
ComplaintsLong check-in queues · Poor value in executive lounge · Poor WiFi signal · Occasional facility issues

KEYIdeal for shoppers and business travelers. Be prepared for the 33F lobby layout; avoid glass-bathroom rooms if privacy is a concern.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?
The location is excellent, directly connected to MixC mall and near Luohu Port. Guests highly praise the convenience for shopping and transport.
diningHow is the breakfast? What are the options?
Breakfast is highly rated for its variety and quality. The hotel features multiple dining options including Belle-Vue, 1881, La Terrazza, and China Lodge.
businessIs it suitable for business trips? How are the facilities?
Highly recommended for business. Guests praise the proximity to the port, spacious rooms, and excellent service. Note that the 33rd-floor lobby layout can be complex.
familyIs it convenient for families with kids? Are there child-friendly facilities?
Children are allowed, with kid meals and babysitting available. Staff are noted for warm care. However, the pool depth may not suit all children, and some rooms have aging facilities.
coupleHow is the experience for couples? Are the rooms comfortable?
Rooms are spacious with high-quality bedding and great views. However, some bathrooms have transparent glass affecting privacy, and the lobby layout is complex.
roomHow is the soundproofing and cleanliness of the rooms?
Cleanliness scores are high at 9.5, with generally spacious and tidy rooms. However, sound insulation is average, and some rooms may have aging facilities or odors.
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