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Upper House Hong Kong

★★★★★·8.8/ 10Recommended
·Hotels
2009 opened· 117 rooms· Check-in 03:00 PM / out 12:00 PM
Indoor poolFitness centerHigh-speed Wi-FiBusiness centerBarAll 40 facilities +
Review
FlyerKey verdict

Located in the heart of Central with stunning views, but lacks loyalty program benefits for frequent flyers.

Official

Upper House Hong Kong provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers car hire amenities to assist you in discovering your desired offerings in Hong Kong. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television, in-room video streaming and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use. Upper House Hong Kong offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Start your day stress-free at Upper House Hong Kong as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Upper House Hong Kong provides a superb assortment of leisure amenities for guests to enjoy. Unwind and conclude each day delightfully by stopping by massage and spa, ensuring a soothing experience. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 83 guest reviews · multi-source · as of 2026-07-01

Guests praise the prime location, spacious rooms with stunning harbor views, and attentive service including free minibars. Common complaints involve noise issues, specific facility flaws like toilet height, breakfast policy disputes, and occasional staff service inconsistencies.

Dimension scores · cross-source

Cleanliness9.7
Surroundings9.6
Rooms9.5
Service9.4
Location9.4
Facilities9.1
Value8.6
PraisedWarm and professional service · Spacious and comfortable rooms · Iconic bathroom design · Excellent distinctive dining
ComplaintsBooking confirmation issues · Views mismatch expectations · Average soundproofing · Minor cleanliness issues

KEYIdeal for luxury seekers valuing space and views. Verify breakfast terms beforehand; noise-sensitive guests should be cautious.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
The hotel boasts a prime location in central Hong Kong with convenient transport and shopping access, highly praised by guests for its urban accessibility.
roomWhat is the room experience like? Are there harbor views?
Rooms are spacious and artistically designed, often featuring stunning harbor views. With a 9.5 rating, the excellent bathroom design is a standout feature.
serviceHow is the level of service?
Service is attentive with a butler-like experience, scoring 9.4. Guests appreciate perks like free minibars, though some note occasional inconsistencies in staff attitude.
diningWhat are the dining options? How is breakfast?
Features Salisterra restaurant, 24-hour room service, and two chic bars. Breakfast incurs a surcharge and has faced some policy disputes regarding options.
coupleIs it suitable for couples? Any special features?
Highly recommended for couples. 53 guest reviews praise the ultimate service, artistic rooms, and thoughtful birthday setups, enhanced by harbor views.
facilityWhat fitness and leisure facilities are available?
Features a 24-hour fitness center, terraces, and gardens. Facilities score 9.1, offering free bikes and WiFi. Note: There is no swimming pool.
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