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Andaz Napa, By Hyatt

★★★★·9.0/ 10Excellent
AAndaz·World of Hyatt·Hotels
141 rooms· Check-in 04:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 59 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with blackout curtains for a more pleasant stay. Several chosen accommodations at Andaz Napa by Hyatt have a balcony or terrace incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, in-room video streaming and cable TV for their entertainment needs. Within specific rooms, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and toiletries within a few chosen chambers. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

DiscoveristExploristGlobalist
World of Hyatt · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Club access at select properties

Late checkoutSubject to availability

until 14:00

Welcome giftSubject to availability
Earn 30 Tier-Qualifying Nights or 50,000 Base Points in one calendar year. Elite status is received after meeting the requirement and lasts through February of the second calendar year following qualification; members must re-qualify each calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the prime downtown location, walkability, and attentive staff. Breakfast and welcome drinks are highlights. Complaints focus on room maintenance issues, noise, lack of pool/gym, and destination fees.

Dimension scores · cross-source

Surroundings9.2
Service9.0
Location9.0
Cleanliness8.9
Facilities8.5
Value8.0
PraisedExcellent central location, walkable · Friendly and attentive staff · Delicious and varied breakfast · Frequent upgrades and welcome perks
ComplaintsSignificant noise issues · Poor facility maintenance · Slow or inefficient service · High price vs. value concerns

KEYIdeal for those valuing location and dining. Check room condition, consider noise sensitivity, and note extra fees.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and convenience?
Located in downtown Napa with a 9.0 dimension score, it is walkable to the Opera House and wineries.
diningWhat are the breakfast and dining options like?
Breakfast is praised for being delicious and varied. The hotel features Mercantile Social for social dining and cocktails.
service员工服务态度如何?
Staff receive a 9.0 service score for being attentive and friendly, often noted for welcome drinks and upgrades.
coupleIs this hotel suitable for couples?
Highly rated by couples for its prime location and city views, though some guests note potential noise issues.
businessHow is the accommodation for business travelers?
Business guests appreciate spacious rooms and friendly service, but report occasional maintenance issues and noise.
facilityDoes the hotel have a pool or gym?
While facilities list fitness options (surcharge), reviews highlight a lack of pool and gym, so verify availability.
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