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Antica Residenza Santa Chiara -City Center

Name: Antica Residenza Santa Chiara -City Center
Address: Via Santa Chiara 12, Lucca, IT

8.7/ 10Recommended

·Guest houses

Electric bicycle charging stationAir conditioningFamily roomsExpress check-in/check-outParkingTerraceAll 33 facilities +

Review

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-13

Guests praise the excellent location within Lucca's walls, spacious clean historic rooms, and host Alessandra's hospitality. Complaints focus on outdated fixtures, noise, mismatched room photos, and lack of breakfast/parking.

Dimension scores · cross-source

Service9.7

Location9.4

Rooms9.1

Value9.0

Cleanliness9.0

Surroundings8.8

Facilities8.7

Wi-Fi8.3

＋ PraisedExcellent location · Warm and helpful host · Clean and comfortable rooms · Historic charm

－ ComplaintsAging facilities/maintenance · Hard pillows · Need plug adapters · Bathroom privacy issues

KEYIdeal for those valuing history, location, and host service. Note potential outdated fixtures, no breakfast, and verify room details.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋

Nestled within Lucca's medieval walls near Guinigi Tower and the train station, offering convenient access to major landmarks.

pros_consWhat are the main pros and cons mentioned by guests?＋

Rated 8.9/10. Guests love the location, spacious historic rooms, and host Alessandra. Cons include outdated fixtures, noise, no breakfast, and parking issues.

serviceHow is the service quality?＋

Service scores 9.7/10. Host Alessandra is highly praised for her hospitality, with options for express and private check-in/out.

roomWhat are the room facilities and hygiene like?＋

Rooms score 9.1/10 for cleanliness and space. Features include AC, free WiFi, and private bathrooms. Some outlets may need adapters.

diningDoes the hotel provide breakfast?＋

Breakfast is not provided. However, there are plenty of restaurants and pubs nearby for local dining experiences.

policyWhat are the check-in and check-out times?＋

Check-in is at 14:00 and check-out at 10:00. Express check-in/out and cashless payment are available.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Quadruple Room with Terrace

2 × Twin bed / 1 × Extra-large double bed (Super-king size)30 ㎡up to 5

This air-conditioned quadruple room has a private bathroom, a private entrance, a tea and coffee maker as well as a terrace. The unit has 3 beds.

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Suite

1 × Queen Bed / 2 × Twin bed30 ㎡up to 4

1 Queen Bed and 2 Twin Beds323-sq-foot individually decorated room with a balcony/patio Layout - Living room and sitting areaInternet - Free WiFi Entertainment - 25-inch flat-screen TV with digital channelsFood & Drink - Refrigerator, electric kettle, and free bottled waterSleep - A down duvet and bed sheets Bathroom - Shower, free toiletries, and a hair dryerPractical - Iron/ironing board (on request), local maps, and window screensComfort - Climate-controlled air conditioning, daily housekeeping, and heatingAccessibility - Tile flooring in roomNeed to Know - No rollaway/extra beds availableNon-Smoking

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Classic Triple Room

1 × Twin bed / 1 × Extra-large double bed (Super-king size)22 ㎡up to 4

Providing free toiletries, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. The triple room provides air conditioning, a tea and coffee maker, a wardrobe, a tiled floor and a flat-screen TV. The unit offers 2 beds.

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Superior Double Room

1 × Extra-large double bed (Super-king size) / 2 × Twin bed20 ㎡up to 3

Spacious double room.

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Double or Twin Room

1 × Queen bed16 ㎡up to 2

Air-conditioned room with a TV and mini-bar. Please specify bed preference when booking.

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Standard Double Room, 1 Bedroom

1 × Double bed16 ㎡up to 2

1 Double Bed OR 2 Twin Beds172 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - 25-inch flat-screen TV with digital channelsFood & Drink - Refrigerator, electric kettle, and free bottled waterSleep - A down duvet and bed sheets Bathroom - Shower, free toiletries, and a hair dryerPractical - Desk, iron/ironing board (on request), and local mapsComfort - Climate-controlled air conditioning, daily housekeeping, and heatingAccessibility - Tile flooring in roomNeed to Know - No rollaway/extra beds availableNon-Smoking

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Antica Residenza Santa Chiara -City Center

Guest scores & sentiment

Room types · 6

Quadruple Room with Terrace

Suite

Classic Triple Room

Superior Double Room

Double or Twin Room

Standard Double Room, 1 Bedroom

Facilities · 33

Nearby & map