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Hotel Arista

★★★★·9.3/ 10Excellent
·Hotels
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningLift / ElevatorAll 74 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Experience the wonders of Naperville (IL) with ease by utilizing the services provided at taxi. Parking is accessible, supplied by the hotel for guests who arrive by car. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. HOTEL ARISTA AT CITYGATE CENTER provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to sauna.

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Guest scores & sentiment

From 283 guest reviews · multi-source · as of 2026-07-10

Guests praise the luxurious design, spacious rooms, and exceptional staff hospitality. Common complaints include confusing room controls, insufficient outlets, inconsistent bed comfort, occasional rude service, and overpriced dining.

Dimension scores · cross-source

Cleanliness9.8
Facilities9.6
Service9.1
Value9.0
Location8.2
PraisedExceptional and attentive staff · Spacious and clean rooms · Comfortable beds and bedding · Luxurious bathroom amenities
ComplaintsHidden resort fees · Inadequate or poorly placed outlets · Frosted glass lacks privacy · Remote from downtown

KEYIdeal for travelers valuing luxury and service. Be aware of dining costs and room layout quirks.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How is the transport?
Located near I-88 and a short drive from downtown, it's best for drivers. Free parking is available, though it's not in the central walking district.
diningHow is the breakfast and dining? Is it good value?
Dining includes CityGate Grille and SugarToad for brunch/room service. However, guests frequently note that the food is overpriced and lacks good value.
familyIs this hotel suitable for families with children?
Children are allowed and kid meals are provided, but there are no play areas. The location is not walkable, and some guests found front desk guidance lacking.
businessIs it comfortable for business travelers? How is the internet?
Rooms are spacious and modern, offering a 5-star feel. However, some business guests reported slow Wi-Fi and limited weekend dining options.
coupleWhat's special for couples? Any precautions?
Couples love the service, spacious rooms, and luxury tubs. Watch out for bathroom lights affecting sleep and insufficient outlets. Check TV/hot water upon arrival.
roomHow are the room facilities and comfort?
Rooms are spacious and clean with 42-inch TVs and walk-in showers. However, bed comfort varies, and confusing light controls and insufficient outlets are common complaints.
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