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Hotel Sunroute Plaza Shinjuku

★★★★·9.0/ 10Excellent
HHotel Sunroute·SOTETSU HOTELS CLUB·Hotels
2007 opened· 624 rooms· Check-in 03:00 PM / out 11:00 AM
Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsAll 44 facilities +
Review
Official

At Hotel Sunroute Plaza Shinjuku, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Hotel Sunroute Plaza Shinjuku. Desire to unwind? Make the most of your visit at Hotel Sunroute Plaza Shinjuku with accessible amenities such as daily housekeeping.Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain chosen rooms, a refrigerator is conveniently available for your use.Hotel Sunroute Plaza Shinjuku offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Hotel Sunroute Plaza Shinjuku, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Hotel Sunroute Plaza Shinjuku, affordable refreshments are available 24/7 through the convenient vending machines on-site. At Hotel Sunroute Plaza Shinjuku, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the massage situated precisely at the hotel.

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Guest scores & sentiment

From 367 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime Shinjuku location and direct airport bus access. Rooms are compact but clean and comfortable. Some criticize the self-check-in machines, perceived decline in staff warmth, and noise insulation.

Dimension scores · cross-source

Location9.5
Surroundings9.4
Service8.8
Cleanliness8.8
Value8.5
Facilities8.3
Rooms8.2
PraisedExcellent location · High cost-performance · Thoughtful service and amenities · Clean and tidy rooms
ComplaintsSmall room size · Occasional hygiene issues · Some facilities appear dated · Occasional cold service attitude

KEYIdeal for budget travelers prioritizing transport. Accept small rooms; verify service quality beforehand.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How far is it from Shinjuku Station and the airport?
With a location score of 9.5, it is right next to Shinjuku Station and offers direct Limousine Bus access to the airport.
pros_consWhat are the main pros and cons of this hotel?
Pros include prime location, comfortable beds, and good soundproofing. Cons involve small room sizes and occasional issues with self-check-in machines.
roomAre the rooms spacious? Are the facilities complete?
Rooms are compact but well-equipped with TVs, fridges, and free WiFi. Soundproofing is excellent, though some find them tight.
diningDoes the hotel have a restaurant? How is breakfast?
The hotel features Trattoria Villazza for Western and Italian dishes. Breakfast variety can be repetitive, and it gets crowded during peak times.
serviceIs the service friendly? Is there a 24-hour front desk?
Service scores 8.8. While there is a 24-hour front desk, some guests noted a decline in self-check-in experience and occasional coldness from staff.
familyIs it convenient for families with children? Are there kid meals?
Children are allowed, and kid meals are available. Families appreciate the location and friendly staff, but often complain about cramped rooms.
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