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The Quadrant Hotel & Suites

★★★★·7.8/ 10Good
·Hotels
📍10 Waterloo Quadrant · Auckland ↗
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 49 facilities +
Review
04

Guest scores & sentiment

From 278 guest reviews · multi-source · as of 2026-07-11

Guests praise the central location, spacious modern suites, and friendly staff, with some enjoying upgrades. Major complaints involve elevator breakdowns causing delays, dirty/stained rooms, poor maintenance (e.g., gym), and inconsistent service quality.

Dimension scores · cross-source

Surroundings8.8
Location8.6
Service8.1
Rooms8.0
Cleanliness7.9
Value7.8
Facilities7.5
Wi-Fi7.0
＋ PraisedExcellent location · Friendly and helpful staff · Comfortable beds · Clean rooms
－ ComplaintsDated facilities/poor maintenance · Musty/bad odors · Cleanliness issues · Noise disturbances

KEYSuitable for those valuing location and space. Check room condition beforehand, expect elevator waits, and anticipate some wear and tear.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
Located in the heart of Auckland CBD, within walking distance of Spark Arena, University of Auckland, and Queen Street. Guests rate the location highly at 8.6/10.
roomWhat are the features of the rooms?＋
Suites feature private balconies with stunning harbor views. Each room includes a fully equipped kitchen, laundry, IP Smart TV, and USB ports, ideal for extended stays.
service员工服务态度怎么样？＋
Service scores 8.1/10. Most guests praise friendly staff and some enjoy complimentary upgrades, though experiences vary with reports of inconsistent service quality.
pros_consWhat are the main pros and cons?＋
Pros: Excellent CBD location, spacious modern suites, well-equipped kitchens, great views. Cons: Frequent elevator delays, some rooms are old/stained/smelly, poor gym maintenance, noise issues.
familyIs it suitable for families with children?＋
Children are allowed. Families appreciate the spacious kitchens and laundry facilities. However, note that some bathrooms are small and maintenance varies, so inspect rooms upon arrival.
businessIs it convenient for business travelers? Are there office facilities?＋
Prime CBD location near universities and business districts. Rooms offer desks and Wi-Fi (7.0/10). However, elevator delays and occasional hygiene issues may affect business efficiency.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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