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Homewood Suites Laredo at Mall Del Norte

★★★·8.7/ 10Recommended
·Hotels
2005 opened · 2005 renovated· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsBBQ facilitiesAll 49 facilities +
Review
Property information · Agoda

Homewood Suites by Hilton Laredo at Mall del Norte offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal luggage is achievable at Homewood Suites by Hilton Laredo at Mall del Norte due to the hotel's laundry service ensuring your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Homewood Suites by Hilton Laredo at Mall del Norte is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having blackout curtains available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and in-room video streaming available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and instant tea at your disposal. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Begin your holiday on a high note. At Homewood Suites by Hilton Laredo at Mall del Norte Hotel, your mornings are greeted with a delightful, free breakfast. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site BBQ facilities provided at this location. Indulge in the numerous pursuits available at Homewood Suites by Hilton Laredo at Mall del Norte Hotel. Unwind after a long day by stopping by hot tub and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 265 guest reviews · multi-source · as of 2026-07-11

Guests praise spacious rooms, comfortable beds, and friendly staff, especially the breakfast and evening reception. Common complaints include worn-out rooms, inconsistent housekeeping, poor soundproofing, and facility issues.

Dimension scores · cross-source

Location9.0
Service8.9
Surroundings8.2
Facilities8.0
Value8.0
Cleanliness7.9
+ PraisedSpacious and comfortable rooms · High-quality complimentary meals · Friendly and helpful staff · Well-equipped for long stays
- ComplaintsOutdated and worn facilities · Inconsistent housekeeping · Pest issues reported · Inconvenient elevator location

KEYSuitable for those valuing space and complimentary meals. Check room condition upon arrival and manage expectations regarding aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location? What convenient facilities are nearby?+
Rated 9.0 for location, it is adjacent to Mall del Norte and Texas A&M International University, making shopping and travel very convenient.
diningAre breakfast and dinner included? How is the quality?+
Free breakfast and weekday evening dinners are included. Guests praise the variety, but some note slow restocking or inconsistent quality.
roomWhat are the features of the room types and facilities?+
All are spacious suites with kitchenettes. Facilities score 8.0, but some guests report worn-out rooms, odors, or stains, with cleanliness at 7.9.
serviceHow is the staff attitude and professionalism?+
Service scores 8.9; guests generally praise the friendly and helpful staff. Despite isolated complaints, overall service experience is highly rated.
facilityWhat fitness and leisure facilities does the hotel offer?+
Features an outdoor pool, hot tub, and fitness center (surcharge). Also offers BBQ facilities, accessibility, and front desk services.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 15:00 and check-out at 12:00. Pets are allowed, making it pet-friendly for family trips.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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