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Macdonald Hill Valley Hotel, Spa & Golf Resort

★★★★·7.9/ 10Good
·Hotels
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsBBQ facilitiesAll 70 facilities +
Review
Property information · Hotelbeds

The Macdonald Hill Valley Hotel, Golf & Spa is a sought-after destination in Northwest England for golf, leisure, and spa getaways. Nestled on 300 acres of picturesque countryside, the hotel offers convenient access to Cheshire and Shropshire, located within 20 miles of the historic towns of Chester and Shrewsbury, and 40 minutes from Stoke-on-Trent. Whether you seek relaxation or a peaceful retreat, the hotel caters to both leisure and business travelers. Its 80 stylish, contemporary rooms feature modern amenities, and many boast stunning views of the Championship Emerald Golf course, some even from ground-floor patios. Complimentary Wi-Fi is available throughout the hotel. Guests can enjoy the Vital Health & Well Being Club and Spa, complete with a 20-meter swimming pool, TechnoGym, sauna, steam room, experience shower, beauty rooms, a relaxation room, and a nail bar. Luxurious spa treatments, day packages, and overnight spa breaks are also available. To reach the hotel, follow these directions: Traveling North, take the M6 to the M54, then Junction 3 and head North on the A41 to Whitchurch. Follow signs for Hill Valley around the ring road. Traveling South, take the M56 to Junction 12, follow the A49 South to Whitchurch, then follow signs to Hill Valley. Alternatively, take the M56 to Junction 15, then the M53 to Junction 12, and follow the A41 to Whitchurch.

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Guest scores & sentiment

From 227 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff and scenic grounds. Complaints focus on dated rooms, maintenance issues, noise, and limited breakfast options, affecting value perception.

Dimension scores · cross-source

Facilities9.6
Location9.0
Cleanliness8.8
Service8.0
Value7.0
+ PraisedFriendly and professional staff · Excellent SPA and massage experience · Spacious and comfortable rooms · Beautiful location and surroundings
- ComplaintsDated rooms with poor cleanliness · Lack of maintenance (mold/leaks) · Chaotic breakfast service and limited options · Noise disturbances (golf/cleaning)

KEYSuitable for those valuing service and scenery. Expect dated facilities; verify room condition and noise levels.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and accessibility?+
Located 1 mile from Whitchurch with a high location score of 9.0, guests praise its elegant and quiet environment.
diningAre breakfast and dining options plentiful?+
Offers traditional British dishes and pub food, but some guests note limited breakfast variety, small portions, or chaotic service.
facilityWhat leisure and spa facilities are available?+
Features highly rated facilities (9.6) including two championship golf courses, pool, gym, sauna, steam room, and spa.
serviceHow is the staff service attitude and professionalism?+
With a service score of 8.0, guests highly praise the friendly, professional, and attentive staff as a key highlight.
roomWhat is the room experience and hygiene like?+
Rooms are spacious and comfortable, but some guests report dated decor, poor maintenance, mold, or cleaning lapses.
familyIs this hotel suitable for families with children?+
Children are allowed with kid meals provided. Families appreciate service and breakfast, but note facility faults and noise affecting value.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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