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Résidence Pierre & Vacances Premium Haguna

★★★★·8.9/ 10Recommended
·Hotels
Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorSafety deposit boxAll 46 facilities +
Review
Property information · Hotelbeds

You will love the elegant and majestic Queen of beaches with its wealth of watersports, relaxation and leisure activities. The thoughtfully designed 5-floor residence has been totally refurbished to join the Pierre & Vacances premium range. Its tastefully decorated apartments boast top of the range facilities in line with the premium brand standards. It enjoys a privileged location, at the heart of the Saint-Charles shopping district, just 300 metres from Grande Plage beach. For your relaxation: steam room, sun terrace and sauna (available for a supplement). Preferential rates applicable at the Thalmar thalassotherapy centre. All services and shops in the town centre 300 m away, and 50 m from the St Charles area. Pharmacy, doctor's surgery, ATM and mini-market 100 m away.

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Guest scores & sentiment

From 274 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location, cleanliness, well-equipped kitchens, and friendly staff. Common complaints include poor soundproofing, expensive/hard-to-find parking, cramped spaces in some units, and occasional service delays or hygiene issues.

Dimension scores · cross-source

Location9.2
Rooms8.9
Cleanliness8.8
Service8.6
Facilities8.6
Value8.2
Wi-Fi7.7
+ PraisedExcellent location · Spacious apartments · Friendly staff · Well-equipped
- ComplaintsPoor soundproofing · Outdated facilities/Hygiene issues · Missing basic condiments · Inconvenient check-out process

KEYIdeal for those valuing location and self-catering. Book early for parking, verify room size, and avoid street-facing rooms if noise-sensitive.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?+
The location is excellent (9.2/10), near the beach and city center, perfect for exploring the Basque Coast and nearby Bayonne/San Sebastian.
diningAre there kitchens in the rooms? Can I cook?+
Yes, kitchens are well-equipped and praised by guests. However, basic condiments may not be provided, so bringing your own is recommended.
facilityDoes the hotel have fitness or leisure facilities?+
Yes, it features a spacious wellness center with a sauna, hammam, and solarium. On-site activities include golf, tennis lessons, and beach yoga.
roomHow is the soundproofing? Is it noisy?+
Soundproofing is a common complaint, with noise from streets or elevators disturbing sleep. Some older furniture may also creak, so sensitive guests should be cautious.
policyWhat are the check-in and check-out times?+
Check-in is at 17:00 and check-out at 11:00. Contactless options and cashless payments are available for flexible arrangements.
familyIs this suitable for families with children?+
Highly suitable. It offers family rooms, a playground, and allows pets. Guests appreciate the clean, well-equipped apartments, despite occasional elevator issues.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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