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The Duchess Hotel

★★★★★·8.5/ 10Recommended
·Hotels
2000 opened · 2015 renovated· 165 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 52 facilities +
Review
Property information · Agoda

The Duchess Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Bangkok. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at The Duchess Hotel, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at The Duchess Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and a coffee or tea maker at your disposal. The Duchess Hotel offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations.

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Guest scores & sentiment

From 470 guest reviews · multi-source · as of 2026-07-05

Guests praise spacious rooms, full amenities, and prime location near shopping and dining. Common complaints involve dated facilities, renovation noise, and occasional rudeness from front desk staff.

Dimension scores · cross-source

Surroundings9.4
Rooms8.4
Value8.4
Location8.4
Cleanliness8.4
Service8.2
Facilities7.8
+ PraisedSpacious rooms with kitchenettes · Prime location with abundant dining options · Good value for families · Spacious rooms with full amenities
- ComplaintsDated facilities needing maintenance · Cold or inefficient front desk service · Hygiene issues or odors · Aging facilities/Renovation

KEYSuitable for families seeking space/value. Avoid rooms near construction; manage expectations for service details.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located on Langsun Road near Chit Lom BTS, surrounded by dining and shopping. Some guests note a 10-minute walk to the station.
roomWhat are the room conditions? Suitable for families or long stays?+
Spacious rooms (score 8.4) often feature kitchens/washing machines, loved by families. However, some report dated facilities, drainage issues, or noise.
diningDoes the hotel offer breakfast? Is dining convenient nearby?+
On-site dining is limited with few breakfast options. However, the vibrant neighborhood offers abundant restaurants, and rooms have kitchens for self-catering.
facilityAre the gym and pool open?+
While listed, multiple reviews indicate the gym and pool are under long-term maintenance and closed. Confirm availability before booking.
serviceHow is the front desk service?+
Service score is 8.2. While some praise friendliness, many complain about cold attitudes, low efficiency, and poor hygiene details.
pros_consWhat are the main pros and cons?+
Pros: Spacious rooms, high value, prime location (scores 8.4). Cons: Dated facilities, renovation noise, hygiene issues (mold), and inconsistent service.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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