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Z Hotel

★★★·8.4/ 10Recommended
·Hotels
Express check-outHealth or beauty spa nearbyFull-service spaLuggage storageExpress check-in/check-outFree WiFiAll 23 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the prime Soho location and friendly staff. Major complaints involve extremely small rooms, broken air conditioning, poor soundproofing causing noise issues, and occasional cleanliness concerns.

Dimension scores · cross-source

Location9.5
Service8.8
Rooms7.9
Cleanliness7.9
Wi-Fi7.6
Value7.5
Facilities7.4
+ PraisedExcellent central location · Friendly and helpful staff · Clean and modern rooms · Prime location
- ComplaintsRooms extremely compact · Air conditioning broken or ineffective · Poor soundproofing and high noise · Extremely small rooms

KEYSuitable for short sightseeing trips. Ideal for those prioritizing location over space. Verify AC function and request street-facing windows for better soundproofing.

FAQ · grounded in hotel data & reviews

locationHow is the location of Z Hotel? Is transportation convenient?+
Located in the heart of Soho with a 9.5 rating, it is within walking distance to theaters and shopping streets.
serviceWhat is the service attitude like at the hotel?+
Staff are praised for being friendly and professional (Service dimension: 8.8), providing helpful assistance throughout the stay.
roomWhat are the room size and facilities like?+
Rooms feature smart TVs and rain showers but are extremely small (Room dimension: 7.9). Some guests report AC issues or poor soundproofing.
policyAre pets or children allowed at the hotel?+
The hotel policy states that neither pets nor children are allowed. Please verify your travel companions before booking.
diningWhat dining facilities are available on-site?+
Shared microwaves and water dispensers are available for light meals. The area offers abundant dining options nearby.
pros_consWhat are the main pros and cons of staying here?+
Pros: Prime location, friendly staff, clean rooms. Cons: Extremely small rooms, poor soundproofing, broken AC, and outdated facilities.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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