Search cities, hotels, brands…
1 / 24

Hotel Alexandra

★★★★·8.6/ 10Recommended
·Hotels
2021 opened · 2021 renovated· 840 rooms· Check-in 03:00 PM / out 12:00 PM
Electric car charging stationExpress check-outFitness facilities24-hour front deskLuggage storageExpress check-in/check-outAll 26 facilities +
Review
Official

Hotel Alexandra offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Hong Kong. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at Hotel Alexandra, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hotel Alexandra is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. At Hotel Alexandra, the uniquely tailored rooms provide a configuration choice resembling a separate living room. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Indulge in the numerous pursuits available at Hotel Alexandra. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

04

Guest scores & sentiment

From 431 guest reviews · multi-source · as of 2026-07-01

Guests praise the prime location near MTR, elegant lobby, and helpful staff. Common complaints include small rooms, inconsistent cleanliness, aging facilities (pool/elevators), and mediocre breakfast quality.

Dimension scores · cross-source

Surroundings9.0
Service8.6
Location8.6
Cleanliness8.5
Value8.3
Facilities8.2
PraisedConvenient location near MTR and skybridge · Clean rooms and modern facilities · Friendly staff and frequent upgrades · Good value for money
ComplaintsSmoke or musty odors in rooms · AC too cold or malfunctioning · Noisy moving beds · Occasional hygiene or facility issues

KEYSuitable for those prioritizing location and lobby ambiance. Expect small rooms, check cleanliness upon arrival, avoid East Wing for privacy, and bring adapters.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How is the transport?
Excellent location (8.6/10) with direct MTR skywalk access and nearby shopping. Note that some entrances are hidden and require stairs.
roomAre the rooms large? What are the pros and cons?
Rooms are generally small. Common complaints include aging facilities, dampness, odors, poor soundproofing, and unstable water pressure.
diningHow is the breakfast? Is it extra charge?
Buffet breakfast is available at a surcharge. Reviews indicate limited variety, slow replenishment, and inconsistent quality.
serviceHow is the staff service?
Service scores 8.6/10. Guests consistently praise the friendly, helpful, and professional staff, with many mentioning free upgrades.
facilityWhat fitness and leisure facilities are available?
Features a seasonal outdoor pool, fitness center, and conference spaces. However, guests note slow elevators and aging pool facilities.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 12:00. Express check-in/out and luggage storage are available with 24-hour front desk service.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →