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Americas Best Value Inn Martinsburg

★★·7.6/ 10Good
·Hotels
📍1997 Edwin Miller Blvd · Martinsburg ↗
Offsite parking discounted rates availableAir conditioningFamily roomsFax/photocopyingFacilities for disabled guestsParkingAll 16 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests appreciate low prices, convenient location, and basic cleanliness. Major complaints include poor maintenance (uneven floors, broken locks), hygiene issues (roaches, hair), and noise. Some experienced severe dissatisfaction regarding safety and discrimination.

Dimension scores · cross-source

Location7.4
Service7.3
Value6.9
Rooms6.8
Facilities6.6
Cleanliness6.5
Surroundings6.4
Wi-Fi5.5
＋ PraisedClean rooms · Good value · Friendly staff · Convenient location
－ ComplaintsFrequent pest/roach issues · Aging and poorly maintained rooms · Significant street/noise disturbance · Missing basic amenities

KEYSuitable for budget travelers needing short stays. Check room condition carefully; avoid if sensitive to hygiene or noise.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How is the transportation?＋
It is conveniently located right next to Interstate 81, making it easy for travelers. The location dimension scored 7.4/10, and guests appreciate its proximity to attractions like Antietam National Battlefield.
pros_consWhat is the overall guest review? What are the main pros and cons?＋
The recommendation rate is 99%, but the average score is only 5.9/10. Pros include low price, convenient location, and friendly staff. Cons involve poor maintenance, hygiene issues like pests, and noise disturbances.
roomAre room facilities complete? What are common issues?＋
Rooms have microwaves, fridges, and cable TV, but maintenance varies. Common issues include uncomfortable beds, broken bathroom doors, unstable hot water, and missing basics like hair dryers or coffee makers.
familyIs this hotel suitable for families?＋
While it allows pets and offers family rooms, 39 family guests noted severe aging facilities (leaking AC, bad beds) and hygiene issues (pests, lack of soap), which may affect the stay despite the convenient location.
coupleHow is the experience for couples?＋
22 couples found good value and spacious, clean rooms with friendly staff. However, complaints focused on old facilities, hygiene issues like insect corpses, and missing items like hair dryers, with some reporting security incidents.
serviceWhat are the front desk hours and services?＋
The front desk offers copy/fax services, free coffee, and newspapers. However, front desk hours are limited (not 24/7). Service dimension scored 7.3/10, with staff attitudes generally praised.
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