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Embassy Suites by Hilton Cleveland Rockside

★★★·8.3/ 10Recommended
·Hotels
2001 opened · 2008 renovated· Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 61 facilities +
Review
Official

At Embassy Suites by Hilton Cleveland Rockside, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as luggage storage. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Desire to unwind? Make the most of your visit at Embassy Suites by Hilton Cleveland Rockside with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Embassy Suites by Hilton Cleveland Rockside come furnished with blackout curtains to cater to your needs and comfort. A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement. Embassy Suites by Hilton Cleveland Rockside offers a hair dryer and toiletries in the restrooms of specific accommodations. At Embassy Suites by Hilton Cleveland Rockside, each day commences with a scrumptious breakfast offered at no additional cost. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Embassy Suites by Hilton Cleveland Rockside, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Embassy Suites by Hilton Cleveland Rockside, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, spacious rooms, convenient location, and good breakfast. Common complaints include outdated facilities, poor cleanliness in some rooms, parking fee disputes, elevator issues, noise, and linen shortages.

Dimension scores · cross-source

Location8.4
Facilities7.8
Surroundings7.8
Service7.6
Cleanliness7.6
Value7.4
PraisedConvenient location · Some friendly staff · Good breakfast quality · Excellent free breakfast
ComplaintsSevere hygiene issues · Broken facilities · Poor service attitude · Overbooking/No rooms

KEYSuitable for those valuing service and location. Expect aging facilities, verify parking fees, and watch for noise and linen availability.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near the airport or downtown?
Yes, it is conveniently located near the airport and downtown Cleveland. The location dimension scores 8.4, praised by guests for easy access.
diningHow is the breakfast? Is there a free evening reception?
Breakfast is rich and highly rated by families. Additionally, enjoy a complimentary evening drink reception and dine at Urban Craft or order room service.
familyIs this hotel suitable for families with children?
Yes, children are allowed. Suites feature separate living rooms, microwaves, and fridges, ideal for families. Spacious rooms and good breakfast are popular.
businessWhat are the advantages for business travelers?
Business guests appreciate the convenient location, spacious rooms, and abundant breakfast. Staff are generally helpful, though cleanliness varies.
roomWhat are the features of the rooms and facilities?
Each suite has a separate living room, microwave, and fridge. Non-smoking and accessible rooms are available. However, some guests note outdated facilities and occasional cleanliness issues.
service酒店的服务水平如何?
Service scores 7.6. Most guests praise friendly and helpful staff. However, some report slow responses or indifferent attitudes from specific front desk personnel.
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