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Macdonald Burlington Hotel

Name: Macdonald Burlington Hotel
Address: Burlington Arcade/126, Birmingham, England, B2 4JQ, Birmingham, GB

★★★★·8.6/ 10Recommended

·Hotels

📍Burlington Arcade/126, Birmingham, England, B2 4JQ · Birmingham ↗

📞+443448799019·Official site ↗

Check-in 03:00 PM / out 11:00 AM

24-hour front deskLuggage storageFree WiFiConcierge serviceElevatorConference centerAll 17 facilities +

Review

Official

This comfortable, 5-star hotel, dating back to 1881, is nestled in the heart of Birmingham, within walking distance of the city center and many top attractions. A variety of bars and pubs are just 500 meters away, and public transport is easily accessible on foot. Following renovations in 2003, the hotel now offers 112 rooms, including five suites. Guests can enjoy the air-conditioned lobby with a 24-hour reception desk, a stylish bar, and a restaurant serving both traditional English and international cuisine. Rooms feature a unique blend of Victorian and minimalist design, adorned with exclusive works of art. All rooms are equipped with standard amenities. Please note: the hotel is cashless. Discounted parking is available at two nearby car parks: Grand Central (B5 4DQ) and B4 (B4 6DG). Please inquire at reception for details.

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the central location, spacious clean rooms, and exceptional staff service. Common complaints involve dated decor, average soundproofing, limited AC control, and high prices for breakfast and drinks.

Dimension scores · cross-source

Surroundings9.0

Location9.0

Cleanliness8.9

Facilities8.5

Service8.0

Value8.0

＋ PraisedExceptional and warm front desk service · Spacious, clean, and comfortable rooms · Excellent and convenient location · Thoughtful personalized guest care

－ ComplaintsSome facilities appear dated and need updating · Inconsistent breakfast quality · Uncomfortable sleep due to joined beds · Street noise disturbance in some rooms

KEYIdeal for those valuing location and service. Consider noise sensitivity and potential facility wear.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby attractions?＋

Located in the city center, it is within walking distance of Bullring & Grand Central and Birmingham Cathedral. Guests praise its prime location near New Street Station.

serviceWhat is the level of service at the hotel?＋

Service scores 8.0/10. Guests highly praise the enthusiastic and professional staff (e.g., Mini, Ana, Adam), which compensates for some dated facilities.

roomWhat are the room conditions and their pros and cons?＋

Rooms are generally spacious and clean with comfortable beds. However, some guests note dated decor, limited AC control, average soundproofing, and occasional noise.

diningWhat dining options are available and how is the pricing?＋

Options include the Scottish Steak House, 24-hour room service, and two bars. Breakfast is available at a surcharge with good quality but high prices.

facilityWhat are the main facilities and conveniences offered?＋

Amenities include free WiFi, concierge service, conference center, and luggage storage. It is a smoke-free property offering tour assistance and nearby golfing.

policyWhat are the check-in/out times and is pet-friendly?＋

Check-in is at 15:00 and check-out at 11:00. Pets are allowed, but children are not accommodated. Please verify specific pet policies in advance.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite, 1 Double Bed

1 × Double bed35 ㎡up to 2

1 Double Bed385 sq feet Internet - Free WiFi Entertainment - LCD television with digital channelsFood & Drink - 24-hour room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingAccessibility - Bathroom emergency pull cordNon-Smoking

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Deluxe Room, 1 Double Bed

29 ㎡up to 2

1 Double Bed320 sq feet Internet - Free WiFi Entertainment - LCD television with digital channelsFood & Drink - 24-hour room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-Smoking

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Suite, 1 Double Bed

1 × Double bed27 ㎡up to 2

1 Double Bed295 sq feet Internet - Free WiFi Entertainment - LCD television with digital channelsFood & Drink - 24-hour room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingAccessibility - Bathroom emergency pull cordNon-Smoking

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Standard Room, 2 Twin Beds

2 × Twin bed22 ㎡up to 2

2 Twin Beds240 sq feet Internet - Free WiFi Entertainment - LCD television with digital channelsFood & Drink - 24-hour room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingAccessibility - Bathroom emergency pull cordNeed to Know - No rollaway/extra beds availableNon-Smoking

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Deluxe Room, 1 Double Bed

1 × Double bed13 ㎡up to 2

1 Double Bed150 sq feet Internet - Free WiFi Entertainment - LCD television with digital channelsFood & Drink - 24-hour room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingAccessibility - Bathroom emergency pull cordNon-Smoking

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Standard Room, 1 Double Bed

1 × Double bed11 ㎡up to 2

1 Double Bed125 sq feet Internet - Free WiFi Entertainment - LCD television with digital channelsFood & Drink - 24-hour room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingAccessibility - Bathroom emergency pull cordNon-Smoking

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Standard Room, 1 Twin Bed

1 × Twin bed7 ㎡up to 1

1 Twin Bed80 sq feet Internet - Free WiFi Entertainment - LCD television with digital channelsFood & Drink - 24-hour room serviceSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingAccessibility - Bathroom emergency pull cordNon-Smoking

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Nearby & map

DiningSights

Adam's

Seafood, Oyster Specialities · ★ Michelin

£££

Adam Stokes’ elegant restaurant feels like it’s been part of the Birmingham dining scene forever. It’s a luxurious place with an art-deco-cum-retro style that includes a smart cocktail bar and a plush dining room. The cooking seamlessly mixes tradition and modernity, offering tried-and-tested combinations in dishes you will recognise in name, but served in ways you’ve probably never encountered. That being said, the primary flavours are left uncrowded, with nothing extraneous on the plate. An impressive wine selection adds to the appeal.

199m

Opheem

Indian, Contemporary · ★★ Michelin

££££

Locally born and bred chef-owner Aktar Islam has fashioned a wonderful dining experience at this ever-developing restaurant. A spacious bar and sitting room are cleverly used as a space in which to enjoy snacks and a drink before heading to the dining room and its open kitchen. The series of flavoursome, excellently spiced and carefully balanced dishes are creative, modern takes on Indian recipes – such as the Lucknow-inspired 'Gajar' that showcases the extraordinary diversity of the humble carrot. Well-chosen wines from the excellent sommelier are on-hand to accompany.

670m

The Wilderness

Modern Cuisine · ★ Michelin

££££

With its dark and moody colour scheme, informal vibe and rocking soundtrack, this excellently run restaurant brings something a little different to the Birmingham food scene. Chef Alex Claridge is known for the originality of his cooking, which is always underpinned by superb ingredients (often aged in-house) and clever balancing of both flavours and textures. Stand-out dishes could include a take on brioche bread and butter pudding with barbecued brassicas, or a delicate dessert of smoked chocolate and prunes. Accompany your menu with either an interesting wine flight or creative non-alcoholi

1.2km

Land

Vegetarian, Asian Influences

£££

The Great Western Arcade in the heart of the city is home to this intimate restaurant, where the chefs harness the power of plants for their creative vegetarian dishes. There's an original streak running through the seasonally evolving set menu – which is largely vegan – alongside a scattering of pan-Asian influences ranging from carrot char sui to sake lees, all executed with care and skill by the chefs. Wine flights are available to enhance the experience and the friendly service team will see to your every need.

319m

Asha's

indian

£££

Renowned Indian singer, actress and gourmet Asha Bhosle is the eponymous driving force behind a string of international restaurants, including this stylish, passionately run and deservedly packed spot in the heart of Birmingham. The extensive menus cover most parts of the Indian Subcontinent, with tandoori kebabs a speciality and no shortage of vegetarian options. Each dish is cooked with skill and provides serious flavour – such as the superior Muscat gosht, which is a recipe from Asha herself.

338m

Trillium

Modern Cuisine

£££

Chef Glynn Purnell brings all of his experience to bear on this restaurant in a newer part of the city surrounded by gleaming skyscrapers. The fluid menu is overflowing with appealing snacks, small plates and sharing platters, starting with the signature Trillium milk loaf with malt vinegar and chicken fat, followed by the likes of juicy Tamworth pork chop with a light salsa verde and full-toned manchego. The well-versed team are happy to make recommendations, while the impressive wine list offers variety and depth of quality.

472m

Albatross Death Cult

Seafood

££££

It is key, when structuring your restaurant around a kitchen counter, that you provide an engaging, relaxing experience for your guests. This is something that is perfectly understood by the team at this eye-catchingly named restaurant, inspired by the albatross in Coleridge's 'The Rime of the Ancient Mariner'. Everyone, from the chefs to the sommelier, is full of enthusiasm and confidently chats away with diners throughout the experience. The food itself carries a heavy Japanese influence, with the tasting menu consisting almost entirely of pared-back preparations spotlighting top-notch seafo

703m

Folium

Modern British

£££

Situated in the city's Jewellery Quarter, this smart restaurant is decked out in minimalist-chic style, with neutral tones and pot plants adding a soothing touch. It's run largely by a two-person team: Ben is in the kitchen and the warm, genial Lucy is out front. The cooking, like the interior design, is modern in its approach and allows Ben’s personality to shine through in the flavours and presentation. His short and long tasting menus change with the seasons and the lunchtime option offers value for money.

961m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Macdonald Burlington Hotel

Guest scores & sentiment

Room types · 7

Suite, 1 Double Bed

Deluxe Room, 1 Double Bed

Suite, 1 Double Bed

Standard Room, 2 Twin Beds

Deluxe Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Twin Bed

Facilities · 17

Nearby & map