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Four Points By Sheraton Gatineau-Ottawa

★★★·8.6/ 10Recommended
·Hotels
Electric car charging stationNo single-use plastic strawsNo single-use plastic stirrersExpress check-outFitness facilities24-hour front deskAll 62 facilities +
Review
Property information · Hotelbeds

Centrally located in Gatineau, the Four Points by Sheraton Gatineau-Ottawa is steps from the Canadian Museum of History and a short walk from Jacques Cartier Park. This eco-certified hotel offers 201 guestrooms with refrigerators, complimentary wired and wireless internet, and cable TV. Guests can enjoy breakfast or dinner at L'Ardoise restaurant, work out in the 24-hour fitness center or take advantage of the business center. The hotel also features concierge service and ample meeting and conference space. Self-parking is available (charges apply).

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the prime location, spacious clean rooms, and friendly staff. Common complaints include noisy AC, poor soundproofing, outdated decor, and high-priced average dining. Some noted misleading pool ads and EV charging issues.

Dimension scores · cross-source

Location8.9
Rooms8.8
Wi-Fi8.7
Service8.6
Cleanliness8.5
Surroundings8.4
Facilities8.0
Value7.8
+ PraisedConvenient location · Friendly staff · Clean rooms · Comfortable beds
- ComplaintsPoor soundproofing/noise · Maintenance issues · Service/billing errors · Outdated decor

KEYSuitable for those valuing location and space. Avoid if sensitive to noise; expect dated facilities and average dining value.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?+
The location is prime (score 8.9), near museums and downtown. Guests praise its convenience for exploring local attractions.
roomAre the rooms spacious and beds comfortable?+
Rooms are generally spacious and clean (score 8.8) with comfortable bedding. However, some find mattresses too soft and decor outdated.
serviceHow is the staff service?+
Staff are friendly and helpful (score 8.6). Multilingual front desk, concierge, and luggage storage are available.
diningWhat about breakfast and dining options?+
Weekend cooked-to-order breakfast is available for a fee, but guests note it is overpriced with average quality. Dining value is mixed.
pros_consWhat are the main pros and cons?+
Pros: Prime location, spacious rooms, friendly staff. Cons: Noisy AC, poor soundproofing, outdated facilities. Pool availability may be misleading.
policyWhat are the check-in and check-out times?+
Check-in is at 16:00 and check-out at 11:00. Express services and 24-hour front desk are available for convenience.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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