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Cristal Hotel Palermo

Name: Cristal Hotel Palermo
Address: Via Roma 477 a/d, Palermo, IT

★★★★·8.5/ 10Recommended

·Hotels

📍Via Roma 477 a/d · Palermo ↗

📞+390915070649·Official site ↗

Check-in 02:00 PM / out 12:00 PM

Guest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 80 facilities +

Review

Official

Located in the central Via Roma, Cristal Hotel Palermo is the ideal starting point to discover Palermo, from the historic center to the business district, passing through the tree-lined boulevards or the seafront promenades. The sparkling hospitality of Sicily, the design environments and the unique rooms make the hotel suitable for business and leisure stays, with friends or family.

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the central location, spacious clean rooms, and friendly staff. Breakfast is abundant. Complaints focus on outdated facilities, poor soundproofing, lack of parking, and missing USB ports.

Dimension scores · cross-source

Location9.0

Surroundings8.8

Cleanliness8.5

Facilities7.8

Service7.1

Value7.0

＋ PraisedExcellent location · Friendly and helpful staff · Abundant and varied breakfast · Spacious and clean rooms

－ ComplaintsDated facilities needing renovation · Poor soundproofing and noise · Inconsistent service quality · Cleanliness details lacking

KEYSuitable for location-focused travelers. Avoid if noise-sensitive; bring chargers and plan parking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is public transport convenient?＋

Located in the heart of Palermo with an excellent dimension score of 9.0, it is ideal for exploring the historic center and accessing the harbor.

diningAre there abundant dining and breakfast options?＋

Yes, the daily continental buffet breakfast is abundant and highly praised. The on-site restaurant serves fresh Mediterranean and regional cuisine.

roomAre rooms well-equipped? Are there USB ports?＋

Rooms are spacious and clean with AC, TV, minibar, and free WiFi. However, facilities are somewhat outdated, and many guests noted the lack of USB ports.

pros_consWhat are the main pros and cons of this hotel?＋

Pros: Excellent location, friendly staff, spacious clean rooms, abundant breakfast. Cons: Poor soundproofing, outdated facilities, parking difficulties, and occasional cleaning issues.

serviceHow is the staff service attitude?＋

Staff are consistently praised for being friendly and professional (Service dimension score: 7.1). Guests find them helpful and welcoming.

policyWhat are the check-in and check-out times?＋

Check-in is at 14:00 and check-out at 12:00. Express check-in/out and cashless payment options are available for convenience.

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Room types · 13

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × Double bed60 ㎡up to 2

1 Double Bed646-sq-foot room with city views Layout - Bedroom Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletriesPractical - Safe and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableSmoking And Non-Smoking

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city_viewDouble Room Single Use

Double Room Single Use

1 × Double bed25 ㎡up to 1

1 Double Bed269-sq-foot room with city views Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletriesPractical - Safe and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableSmoking And Non-Smoking

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Standard Double or Twin Room

1 × Double bed25 ㎡up to 2

1 Double Bed OR 2 Twin Beds269-sq-foot room with city views Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletriesPractical - Safe and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no cribs (infant beds) availableSmoking And Non-Smoking

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RoomStandard Quadruple Room

Standard Quadruple Room

2 × Twin bed / 1 × Extra-large double bed (Super-king size)20 ㎡up to 4

Offering free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV, soundproof walls, a wardrobe and a safe deposit box. The unit offers 3 beds.

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Standard Triple Room

3 × Twin bed / 1 × Extra-large double bed (Super-king size)20 ㎡up to 3

Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room features a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 4 beds.

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Standard Double Room

1 × Extra-large double bed (Super-king size)16 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

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Standard Double Room Single Use

1 × Queen bed16 ㎡up to 1

Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.

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Standard Single Room

1 × Twin bed13 ㎡up to 1

Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room features air conditioning, soundproof walls, a wardrobe, a safe deposit box, as well as a flat-screen TV. The unit has 1 bed.

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city_viewJunior Studio Suite

Junior Studio Suite

1 × Double bedup to 2

1 Double BedOverlooking the city Relax - Indoor private hot tubInternet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletriesPractical - Desk, safe, and phone; cribs (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Room, 1 Double Bed

1 × Double bedup to 2

1 Double BedSoundproofed room Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Room, 1 Twin Bed

1 × Twin bedup to 1

1 Twin BedSoundproofed room Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Room, Multiple Beds

1 × Double bed / 2 × Twin bedup to 4

1 Double Bed and 2 Twin BedsSoundproofed room Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Triple Room, Multiple Beds

1 × Double bed / 1 × Twin bedup to 3

1 Double Bed and 1 Twin BedSoundproofed room Internet - Free WiFi Entertainment - Flat-screen TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletriesPractical - Safe, desk, and phoneComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

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Nearby & map

DiningSights

Mec Restaurant

Sicilian, Contemporary · ★ Michelin

€€€€

In the heart of monumental Palermo, set in a 16th-century palazzo almost opposite the Cathedral (after your meal, ask to step out onto the balcony: a fitting finale to a special evening), this distinctive restaurant shares its space with an exhibition dedicated to Steve Jobs. Diners are welcomed into one of three elegant rooms, beneath frescoed ceilings and surrounded by photographs and memorabilia tracing the story of the computer pioneer. In the kitchen, chef Carmelo Trentacosti reinterprets Sicilian recipes and ingredients with a personal touch: his famous caponata, for example, becomes a v

1.2km

Buatta Cucina Popolana

regional · Bib

€€

This simple yet lively and dynamic restaurant occupying the beautiful, historic rooms of an old shop is always busy with locals and tourists, so booking ahead is highly recommended. Dishes are traditionally Sicilian, such as the “sarde a scottadito” (sardines) and change regularly in line with the seasons. Meat, fish, offal and vegetarian options all feature on the menu.

953m

Bebop

regional, italian, fine_dining, diner, mediterranean, local

€€

Just a few steps from the Politeama theatre, this small and elegant contemporary jewel box welcomes guests into a romantic, relaxed atmosphere. In the kitchen, a young talent proposes a personal and modern cuisine, rooted in regional tradition and underpinned by a careful selection of excellent local ingredients. Not to be missed is the BBQ poussin with sweet-and-sour vegetables, a well-balanced dish rich in nuance, as are the delicious tagliolini with shellfish, scented with cumin and lemon, an original and highly successful combination.

78m

A' Cuncuma

Creative, Sicilian

€€€

In 2022, young sous-chef Gianfilippo Gatto became the owner-chef of this simple and intimate restaurant situated in Palermo’s historic centre. The key attraction here is the quality of the cuisine, which features colourful dishes and modern interpretations of Sicilian recipes (meat and fish alike). Examples include arancina stuffed with young caciocavallo cheese and cooked in the oven, then topped with orange prawn tartare and served on a prawn bisque. The excellent wine list is completely Sicilian, with separate sections dedicated to the Etna wines produced in different parts of the region, m

889m

Gagini

Creative, Contemporary

€€€

In the vibrant heart of the city, between the Vucciria market and the Cala harbor, modern design and vivid colours bring a contemporary touch to the timeless charm of the ancient walls that house it: those of the 16th-century workshop of sculptor Antonello Gagini. In the kitchen, a new chef of Piedmontese origin weaves together the recipes of his native region and northern Italy with the freshness of the sea and the rich pleasures of Trinacria, drawing out their quality through original and well-considered pairings. Among the standout dishes are barbecued mussels with ‘nduja salmoriglio, Vietn

891m

CR21

Contemporary, Sicilian

€€

In the heart of the old town, among narrow streets steeped in history, lies a modern bistro that exudes energy with its bright colours and open kitchen. Here, chef Di Bartolo creates contemporary dishes that evoke Mediterranean flavours, interpreted with skill and imagination. Every creation is an invitation to discover authentic flavours with an innovative twist, in an atmosphere that combines elegance and friendliness. Highlights include the crispy cannolo, red prawns and burrata with red fruit coulis, as well as chive mayonnaise.

1.0km

Il Mirto e la Rosa

italian

Italian

37m

Rosso DiVino pizza e cucina

Restaurant

Italian

52m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Cristal Hotel Palermo

Guest scores & sentiment

Room types · 13

Suite

Double Room Single Use

Standard Double or Twin Room

Standard Quadruple Room

Standard Triple Room

Standard Double Room

Standard Double Room Single Use

Standard Single Room

Junior Studio Suite

Room, 1 Double Bed

Room, 1 Twin Bed

Room, Multiple Beds

Triple Room, Multiple Beds

Facilities · 80

Nearby & map