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Astoria Palace Hotel

★★★★·8.0/ 10Recommended
·Hotels
2000 opened · 2008 renovated· 320 rooms· Check-in 12:00 PM / out 11:00 AM
Air conditioningLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsAll 45 facilities +
Review
Official

At Astoria Palace Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Discovering Palermo becomes even more accessible through the car hire and shuttle amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to mini bar. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Astoria Palace Hotel, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

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Guest scores & sentiment

From 354 guest reviews · multi-source · as of 2026-07-08

Guests appreciate the good value, spacious rooms, and friendly staff with ample breakfast. Common complaints include the remote location, dirty surroundings, paid parking issues, poor soundproofing, weak WiFi, and outdated or unclean room facilities.

Dimension scores · cross-source

Cleanliness7.7
Surroundings7.4
Facilities7.3
Rooms7.1
Service6.2
Value6.1
Location5.2
PraisedExcellent and varied breakfast · Spacious and clean rooms · Friendly and helpful staff · Good value for money
ComplaintsOutdated decor and facilities · Poor soundproofing · Rude reception staff · Infrequent housekeeping

KEYSuitable for budget travelers accepting remote location and public transport reliance. Check parking and noise levels beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to the city center?
Located in Palermo near public transport and the port, it is slightly remote from the city center but convenient for exploring nearby attractions like the Cathedral.
diningHow is the breakfast? What are the options?
Breakfast is highly praised for its abundance and quality. The hotel also features a restaurant, bar, and room service for other meals.
roomAre the rooms spacious? Are the facilities new?
Rooms are generally spacious with modern amenities like AC and TV. However, some facilities are reported as outdated, and cleanliness varies, so inspect upon arrival.
serviceIs the staff service attitude good?
Staff are widely praised for being friendly, professional, and helpful. The front desk offers concierge and ATM services, though rare negative comments exist.
facilityIs there parking? Is it convenient?
Private parking is available but limited and paid. Guests report potential issues with unclear rules and fines, so public transport is recommended.
policyWhat are the check-in and check-out times?
Check-in is after 14:00 and check-out is before 11:00. Contactless check-in/out is available for flexible scheduling.
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