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Queens Hotel Cheltenham

Name: Queens Hotel Cheltenham
Address: The Promenade, Cheltenham, England, GL50 1NN, Cheltenham, GB

★★★★·9.4/ 10Excellent

·Hotels

📍The Promenade, Cheltenham, England, GL50 1NN · Cheltenham ↗

📞+00441242806435·Official site ↗

1 rooms· Check-in 3PM / out 11AM

Electric car charging stationExpress check-outFireplace in lobby24-hour front deskGardenLuggage storageAll 38 facilities +

Review

Official

At Queens Hotel Cheltenham, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. A delightful breakfast is the perfect way to begin your day, and at Queens Hotel Cheltenham, you can always indulge in a scrumptious meal on-site.

Guest scores & sentiment

From 425 guest reviews · multi-source · as of 2026-07-06

Guests praise the central location, comfortable beds, and generally excellent staff service, though breakfast experiences vary. Common complaints include rooms being too hot with non-opening windows, poor soundproofing from traffic or bars, aging facilities, and extra charges for parking and breakfast.

Dimension scores · cross-source

Location9.6

Surroundings9.2

Cleanliness8.8

Service8.6

Facilities8.4

Value8.0

Rooms7.5

＋ PraisedExcellent location · Friendly staff · Delicious breakfast · Comfortable beds

－ ComplaintsNoise issues · Outdated facilities/malfunctions · Parking charges · Rooms too hot

KEYIdeal for location-focused travelers. Request rear rooms for quiet. Expect extra fees for parking/breakfast and note potential heat/noise issues.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What is nearby?＋

With a location score of 9.6, it is centrally located in Cheltenham, near hiking/biking trails and entertainment venues.

pros_consWhat are the main pros and cons according to guests?＋

Pros: Central location, comfortable beds, friendly staff. Cons: Rooms can be hot with poor ventilation, noise issues, aging facilities, and extra charges for parking/breakfast.

diningIs breakfast included? What dining options are there?＋

Breakfast is available at an extra charge with mixed reviews. The hotel features Victoria's restaurant and 24-hour room service for in-room dining.

roomHow are the room facilities? Anything to note?＋

Rooms have minibars and satellite TV (score 7.5). Note that some rooms may be hot with non-opening windows, and occasional AC or layout issues exist.

serviceHow is the level of service?＋

Service scores 8.6, praised for professionalism and friendliness. However, some guests noted cold front desk attitudes or invoicing issues.

facilityWhat leisure and business facilities are available?＋

Features conference spaces, banquet halls, and free Wi-Fi for business. Leisure includes terraces, gardens, fireplaces, and bike rentals.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Superior Suite, 1 King Bed, Ensuite

1 × King bed38 ㎡up to 4

1 King Bed409-sq-foot room with city views Internet - Free WiFi Entertainment - 40-inch LED TV with satellite channelsFood & Drink - 24-hour room service, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Executive Double Room, 1 King Bed, Ensuite

1 × King bed34 ㎡up to 3

1 King Bed365-sq-foot room with city views Internet - Free WiFi Entertainment - 40-inch LED TV with satellite channelsFood & Drink - 24-hour room service, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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RoomDeluxe Double Room, 1 King Bed, Ensuite

Deluxe Double Room, 1 King Bed, Ensuite

1 × King bed28 ㎡up to 2

1 King Bed301 sq feet Internet - Free WiFi Entertainment - 40-inch LED TV with satellite channelsFood & Drink - 24-hour room service, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Deluxe Double Room, 1 King Bed, Ensuite, City View

1 × King bed28 ㎡up to 2

1 King Bed301-sq-foot room with city views Internet - Free WiFi Entertainment - 40-inch LED TV with satellite channelsFood & Drink - 24-hour room service, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Superior Double Room, 1 Queen Bed, Ensuite

1 × Queen Bed26 ㎡up to 2

1 Queen Bed279 sq feet Internet - Free WiFi Entertainment - 40-inch LED TV with satellite channelsFood & Drink - 24-hour room service, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Superior Room, 1 Queen Bed, Ensuite, City View

1 × Queen Bed26 ㎡up to 2

1 Queen Bed279-sq-foot room with city views Internet - Free WiFi Entertainment - 40-inch LED TV with satellite channelsFood & Drink - 24-hour room service, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Classic Double Room, 1 Queen Bed, Ensuite

1 × Queen Bed24 ㎡up to 2

1 Queen Bed258 sq feet Internet - Free WiFi Entertainment - 40-inch LED TV with satellite channelsFood & Drink - 24-hour room service, minibar (fees may apply), and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Nearby & map

DiningSights

Lumière

Modern Cuisine · ★ Michelin

££££

In the centre of this charming spa town you’ll find an unassuming exterior concealing an elegantly stylish restaurant. Helen runs the service and she’s a natural host, so you’ll be warmly welcomed and well looked after. Her experienced husband Jon runs things in the kitchen and his overtly seasonal cooking demonstrates impressive classical technique and attention to detail, exemplified by the expertly cooked venison with a rich red wine sauce. His more playful side comes out in the crowd-pleasing signature 'Tequila Slammer' sorbet.

524m

Le Champignon Sauvage

french · ★ Michelin

££££

For over 35 years, David and Helen Everitt-Matthias have been serving the Cheltenham dining scene with this spacious restaurant. David is in the kitchen crafting technically sound dishes that, as the restaurant's name would suggest, have one foot firmly in France. Your visit will be book-ended by a terrific bread basket and a delicious dessert; the latter has long been a real strength here, so look out for a cheesecake or chocolate delice to satisfy your sweet tooth. The wine list has plenty of depth and, like the food, is pleasantly well-priced.

548m

Memsahib's Lounge

Indian

£££

There’s a certain style to this two-roomed basement in a smart Georgian terrace: the colonial-themed bar offers a good range of cocktails, as well as gin and vodka infusions, while the adjoining dining room has a clubby feel, with its charcoal portraits and sepia prints. The Indian dishes are for sharing, although the 'Experience' tasting menu is perhaps the best way to go, and there are also vegetarian and pescatarian versions. They even serve an Indian-themed afternoon tea.

466m

Bhoomi Kitchen

Indian

££

You’ll receive a warm welcome at this sumptuous restaurant, run by the third generation of a family who settled here from India 50 years ago. The menu is mostly southern Indian, with a particular focus on recipes from Kerala, and the dishes prove to be bright and authentic. Options like the 'Chilli Chicken', combining succulent chicken breast with a rich tomato, chilli and garlic sauce, showcase skill and flavour aplenty. If you're celebrating or simply feeling indecisive, the 'Banquet' and 'Feast' menus are a great way to go.

523m

Prithvi

Indian

£££

A smart, stylish restaurant with smooth service from a welcoming team; start with a drink in the first floor lounge. Dishes are inspired by classic Indian flavours and textures but are presented in a deconstructed, eye-catching modern manner. The charming owner adds to the experience.

535m

Purslane

Modern British

£££

Located just off the main high street, this modern restaurant has a comforting neighbourhood feel – and the service is equally relaxed. Fresh seafood from Cornwall and Scotland is combined with good quality locally sourced ingredients to produce interesting, original dishes with effective contrasts of flavour and texture. The lunch menu represents great value.

581m

JOURNEY

Creative

£££

The ‘secret’ location – revealed via clues sent to you 24 hours before your reservation – is just the start of the fun at this playful and unconventional restaurant. Once inside the exclusive-feeling dining room, sit back and watch the changing projections on the wall and let yourself be immersed as each creative, complex dish arrives. The chef’s travels are a heavy influence on the dishes, as are his experiences working at the likes of Ynyshir and The Fat Duck. Plenty of punchy flavours and relaxed, well-versed service ensure the experience is an enjoyable one from start to finish.

663m

Jai Ho

indian · Bib

££

Smart, stylish and boasting an immaculate open kitchen, this charmingly run Indian restaurant – whose name means “let there be victory” in Hindi – is a younger sibling to Cheltenham institutions Prithvi and Bhoomi Kitchen. There is a more distinct street food influence here, with the well-priced menu offering sharing plates that arrive when they’re ready. Look out for the coal-roasted dishes, including unmissable lamb chops, and the regularly changing house biryani. The desserts don’t let the side down either, with the gulab jamun a particular treat.

6.3km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Queens Hotel Cheltenham

Guest scores & sentiment

Room types · 7

Superior Suite, 1 King Bed, Ensuite

Executive Double Room, 1 King Bed, Ensuite

Deluxe Double Room, 1 King Bed, Ensuite

Deluxe Double Room, 1 King Bed, Ensuite, City View

Superior Double Room, 1 Queen Bed, Ensuite

Superior Room, 1 Queen Bed, Ensuite, City View

Classic Double Room, 1 Queen Bed, Ensuite

Facilities · 38

Nearby & map