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Grand Central Hotel Shanghai - Nanjing Road

★★★★★·9.4/ 10Excellent
·Hotels
2012 renovated· 353 rooms· Check-in 02:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorLuggage storageAll 30 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi and car hire amenities for your ease in navigating around Shanghai. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at Grand Central Hotel Shanghai have a separate living room incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Grand Central Hotel Shanghai as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Grand Central Hotel Shanghai. Unwind and conclude each day delightfully by stopping by massage and steam room, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

04

Guest scores & sentiment

From 309 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime location near Nanjing Road, spacious clean rooms, and efficient service from many staff. Complaints focus on rude staff members, limited breakfast options, Wi-Fi restrictions, and some dated facilities.

Dimension scores · cross-source

Location9.6
Surroundings9.4
Cleanliness9.2
Value9.0
Service9.0
Rooms9.0
Facilities8.9
PraisedPrime location near Nanjing East Rd/Bund · Spacious rooms, comfortable beds · Friendly staff, helpful assistance · Good hygiene and cleanliness
ComplaintsAging facilities, some stains · Poor soundproofing in some rooms · Weak water pressure or poor drainage · Inconsistent breakfast quality

KEYSuitable for travelers valuing convenience and space. Expect varied service quality and check Wi-Fi rules.

FAQ · grounded in hotel data & reviews

locationIs the location of Grand Central Hotel Shanghai convenient? What attractions are nearby?
Yes, it is excellently located near Nanjing Road Pedestrian Street and The Bund (dimension score 9.6). It is close to metro lines, making travel to major attractions and airports very convenient.
roomWhat are the room conditions like? Are they spacious and clean?
Rooms are elegantly designed with warm hues, featuring free internet, flat-screen TVs, and marble bathrooms. Guests generally find them spacious and clean (dimension score 9.0), though some note dated facilities.
diningWhat dining options does the hotel offer? How is the breakfast?
The hotel offers diverse dining including Cantonese Bo Yuet Jin, Western Central Grill, and coffee shop buffets. Breakfast experiences vary; while some business guests find it rich, others report limited variety or temperature issues.
facilityDoes the hotel have a swimming pool and gym?
Yes, the hotel features a swimming pool (including heated pool) and fitness facilities. Couples and families particularly praise these. Note that fitness facilities may incur a surcharge, and some access might be to nearby pools.
serviceHow is the service level? Are the staff friendly?
Overall service scores high at 9.0. Many guests appreciate enthusiastic and efficient staff, especially concierge and front desk. However, some complaints cite rude behavior or limited English skills at reception.
policyWhat are the check-in and check-out times? Are pets allowed?
Check-in is at 14:00 and check-out at 12:00. Children are allowed, but pets are not permitted. Guests are advised to clarify deposit policies upon arrival as noted in some reviews.
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