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Hotel Grand Chancellor Brisbane

★★★★·9.2/ 10Excellent
·Hotels
📍23 Leichhardt Street · Brisbane ↗
📞971890628·Official site ↗
2023 renovated· 230 rooms· Check-in 2:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 66 facilities +
Review
Official

This lovely hotel is situated in the tourist centre of Puerto de Alcudia, only a few metres from the beach, 2 km from the harbour and 5 km from the centre of the town. An abundance of shops and entertainment venues are located nearby. The building was constructed in 1989 and consists of 5 floors and a total of 254 apartments. Guests are offered a beautiful, large garden and pool area, a substantial lobby with lifts, a currency exchange counter and a 24-hour reception. For dinner and drinks the hotel offers a café, a snug bar and an air-conditioned restaurant with a non-smoking area and high chairs available for small children. Younger guests may enjoy the play area or in the kids club. There is a freshwater swimming pool with separate children's pool where guests can relax and enjoy some SPA procedure. In addition, there are water aerobics, and various land-based activities available.

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Guest scores & sentiment

From 730 guest reviews · multi-source · as of 2026-07-04

Guests praise the convenient location, friendly staff, and rooftop facilities. Common complaints include steep uphill walks, insufficient room storage, limited breakfast variety/value, and occasional noise or maintenance issues.

Dimension scores · cross-source

Cleanliness9.2
Value9.0
Service9.0
Location8.9
Facilities8.8
Surroundings8.6
＋ PraisedExcellent staff service · Great location and transport access · Spacious and clean rooms · Good views
－ ComplaintsAverage breakfast quality/variety · Expensive parking · Noise issues · Aging facilities (e.g., AC)

KEYUse the free bus due to steep hills. Long-stay guests should bring storage; avoid elevator-adjacent rooms if noise-sensitive.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
Located centrally near Roma Park and Suncorp Stadium, it offers great access to attractions. However, note that the path to the hotel is quite steep.
serviceWhat is the staff attitude and professionalism like?＋
Guests highly praise the friendly and helpful staff, with a service score of 9.0. Both front desk and room service demonstrate high professionalism.
facilityWhat are the highlights of the hotel's fitness and leisure facilities?＋
The highlight is the rooftop pool and gym offering stunning panoramic city views. It features a heated salt-water pool with a shallow end, plus a coffee bar.
roomHow comfortable are the rooms? What are the drawbacks?＋
Rooms are spacious, clean, and have comfortable bedding. However, some guests noted insufficient storage and occasional noise from corridors or old fixtures.
diningAre breakfast and dining options rich?＋
Frescos Restaurant offers modern à la carte dining, and there is a coffee shop. However, breakfast variety is limited, with some hot items costing extra.
familyIs this hotel suitable for families with children?＋
Yes, it welcomes children with kid meals and family rooms. The rooftop pool has a shallow end. However, the steep walk to the hotel may be inconvenient for strollers.
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