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New Hotel Le Quai - Vieux Port

★★★★·9.0/ 10Excellent
·Hotels
42 rooms· Check-in 03:00 PM / out 12:00 PM
Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 33 facilities +
Review
Official

New Hotel Le Quai - Vieux Port offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Marseille. Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as luggage storage. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at New Hotel Le Quai - Vieux Port, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at New Hotel Le Quai - Vieux Port is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a coffee or tea maker and bottled water at your disposal. New Hotel Le Quai - Vieux Port offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.

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Guest scores & sentiment

From 293 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime Old Port location, helpful staff, and spacious rooms. Common complaints include street noise disrupting sleep, occasional elevator breakdowns, and breakfast issues regarding value and space.

Dimension scores · cross-source

Surroundings9.2
Cleanliness8.9
Location8.8
Service8.4
Facilities8.4
Rooms8.2
Value7.8
PraisedExcellent location near Old Port and metro · Spacious, clean rooms with comfortable beds · Friendly and helpful staff · High-quality bathroom amenities with bath/shower
ComplaintsLoud street noise at night affecting sleep · Facility issues like broken AC or elevators · Inconsistent breakfast quality or crowded setting · No on-site parking, requires paid external lots

KEYIdeal for location-focused travelers. Noise-sensitive guests should request high-floor/back-street rooms. Drivers must plan for nearby parking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located centrally near the Old Port with easy access to metro/tram. Dimensions score location 8.8/10.
pros_consWhat are the main pros and cons according to guests?
Pros: Prime location, helpful staff, spacious rooms. Cons: Street noise, occasional elevator issues, and breakfast crowding.
diningHow is the breakfast experience?
Buffet breakfast is served daily, but reviews note crowded spaces and mixed opinions on value for money.
roomWhat are the room facilities and soundproofing like?
Rooms have AC, WiFi, and Nespresso machines. However, street noise can be an issue despite soundproofing claims.
serviceWhat is the level of service?
Multilingual staff are available 24/7, earning high marks (8.4/10) for helpfulness and professionalism.
familyIs this hotel suitable for families with children?
Children are allowed, and family rooms are available. Rooms are spacious, but the breakfast area can be crowded.
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