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The Omnia

Name: The Omnia
Address: Auf dem Fels, Zermatt, CH

★★★★★·9.9/ 10Excellent

DDesign Hotels·Marriott Bonvoy·Hotels

📍Auf dem Fels · Zermatt ↗

📞82559334271·Official site ↗

Check-in 03:00 PM / out 12:00 PM

Fitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureSwimming poolFamily roomsLift / ElevatorAll 87 facilities +

Review

Official

Nestled in the heart of Zermatt, The Omnia offers a luxurious retreat just steps from the Zermatt-Matterhorn Ski Paradise. This hotel boasts 30 well-appointed guestrooms, each featuring a minibar, DVD player, and flat-screen television. Guests can enjoy complimentary Wi-Fi, in-room childcare (surcharge), and a full breakfast served daily. Indulge in the hotel's spa with massages and body treatments or take advantage of the health club, indoor and outdoor pools, and on-site restaurant and bar. Additional amenities include concierge services, ski storage, and a 24-hour front desk. A roundtrip airport shuttle is available (surcharge).

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite

Marriott Bonvoy · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.

Guest scores & sentiment

From 348 guest reviews · multi-source · as of 2026-07-08

Guests praise the unique cave elevator, Matterhorn views, and personalized service. Minor complaints include small room/bathroom sizes and rare service lapses.

Dimension scores · cross-source

Rooms10.0

Service10.0

Location10.0

Facilities9.8

Cleanliness9.8

Value9.0

＋ PraisedStunning views and design · Exceptional personalized service · Convenient transfer service · High-quality dining

－ ComplaintsSmall room sizes in some categories · Isolated safety/service issues · Lack of AC in some rooms · Inconvenient shower design

KEYIdeal for luxury seekers. Book larger rooms for space; note facility limits in smaller categories.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport access?＋

Nestled on a rock above Zermatt, accessible via a unique tunnel and elevator. Guests praise the stunning Matterhorn views and shuttle service.

diningWhat are the dining and breakfast options like?＋

Offers exquisite international cuisine with fresh seasonal ingredients. Guests highly rate the high-quality breakfast and dining, with a facilities score of 9.8.

familyIs this hotel suitable for families?＋

Highly recommended. Families appreciate personalized service, spacious suites, kid meals, and spa. Note that some rooms lack AC, which can be warm in summer.

coupleWhat special experiences are there for couples?＋

Couples love the luxurious design, Matterhorn views, and personalized perks like upgrades and birthday surprises. Ideal for romance with spa and hot tub.

roomHow are the room facilities and comfort?＋

Rooms scored 10/10 for design and comfort, featuring private balconies. While most praise the elegance, some note compact bathrooms in certain categories.

serviceWhat is the level of service like?＋

Service scored 10/10. Guests highly praise personalized attention, including remembering preferences and shuttle service. Overall satisfaction is extremely high.

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Room types · 11

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Tower Suite with Matterhorn View

1 × Extra-large double bed (Super-king size)90 ㎡up to 2

This 2-room tower suite comes with a balcony, offering views of the Matterhorn Mountain, a living room with a sofa, a fireplace and a telescope, as well as 2 bathrooms. It features a dressing room, a king-size bed and a chaise lounge.

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Village Suite

1 × Extra-large double bed (Super-king size)72 ㎡up to 4

This 2-room suite comes with a balcony, offering views over Zermatt, a living room with a sofa and 2 bathrooms, 1 with a bathtub and 1 with a shower. It also features a king-size bed, a chaise lounge and a dressing room.

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Matterhorn Suite

1 × Extra-large double bed (Super-king size)70 ㎡up to 4

This 2-room suite comes with a balcony, offering views of the Matterhorn Mountain, a living room with a sofa and 2 bathrooms, 1 with a bathtub and 1 with a shower. On request, a sofa bed for 2 guests or a cot are available.

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Corner Suite

1 × Extra-large double bed (Super-king size)68 ㎡up to 3

This 2-room suite comes with a balcony, offering views over Zermatt, a living room with a sofa and 2 bathrooms, 1 with a bathtub and 1 with a shower. It features a king-size bed and a chaise lounge. On request, an extra bed or cot is available.

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Suite (Ecksuite)

1 × King bed68 ㎡up to 3

1 King Bed732 sq feet Layout - Bedroom and living roomInternet - Free WiFi Entertainment - Flat-screen TV and DVD playerFood & Drink - Room service and minibar (fees may apply)Sleep - Hypo-allergenic bedding and bed sheets Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and slippersPractical - Safe, phone, and highchairComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Deluxe Double Room

1 × Extra-large double bed (Super-king size)45 ㎡up to 3

This room comes with a balcony, offering views over Zermatt or of the Matterhorn Mountain, and a bathroom with a bathtub. It features a king-size bed and a chaise lounge. On request, an extra bed or cot is available.

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Double Room

1 × Extra-large double bed (Super-king size)37 ㎡up to 3

This room is 121 ft² in size and has a balcony with views of Zermatt or the rock (west side). The bathroom is fitted with a bathtub or with a shower. It features a king-size bed. No extra beds or cots possible.

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Double Room with Mountain View

1 × Extra-large double bed (Super-king size)37 ㎡up to 3

This room comes with a king-size bed, balcony facing the cliff (to the west) and oriel bathroom with freestanding bathtub. Please note that extra beds or cots cannot be added in this room.

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Comfort Double Room, 1 King Bed

1 × King bed36 ㎡up to 3

1 King Bed388 sq feet Internet - Free WiFi Entertainment - Flat-screen TV and DVD playerFood & Drink - Room service and minibar (fees may apply)Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, phone, and highchairComfort - Daily housekeeping and heatingAccessibility - Wheelchair-width doorwaysNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Design Double Room, 1 King Bed, Valley View

1 × King bed36 ㎡up to 3

1 King Bed388-sq-foot room with valley views Internet - Free WiFi Entertainment - Flat-screen TV and DVD playerFood & Drink - Room service and minibar (fees may apply)Sleep - Hypo-allergenic bedding and bed sheets Bathroom - Private bathroom, bathtub, bathrobes, and slippersPractical - Safe, phone, and highchairComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Queen Size Room

1 × Double bed24 ㎡up to 2

This room is 79 ft² in size and features a balcony facing the cliff (to the west side) and a small bathroom with a shower. It has a queen-size bed. No extra beds or cots possible.

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Facilities · 87

All facilities & services listed by the hotel (aggregated across sources).

Fitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceHot tub/JacuzziSaunaMassage servicesPacked lunchesTerraceSki storageCurrency exchangePrivate check-in/check-outBoard games/puzzlesConcierge serviceAllergy-free roomKid mealsFruitsSpa/wellness center servicesSteam roomBeauty ServicesHammamPersonal trainerStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyInternet accessFitness facilities (surcharge)Express check-inNo accessible train station shuttlePool sun loungersReception hallBeach yoga on siteBeach umbrellasSki lift privilegesSki storageSnow sports gearSupervised childcare/activitiesSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Tennis lessons on siteAccess to nearby indoor poolVegetarian menu options availableAccessible train station shuttleWine release eventsFree wired internetFront desk (limited hours)Golf cartGuest education on local ecosystems and cultureHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible

Nearby & map

Dining

Alpine Gourmet Prato Borni

Creative, Country cooking · ★ Michelin

€€€€

This elegant fine dining restaurant in the town centre is housed in the magnificent Grand Hotel Zermatterhof. The classical setting done out with fine wood panelling affords a splendid view of the church, Pfarrkirche St Mauritius. Choose between two appealing set menus: One has an international focus with regional touches; the other is vegetarian and showcases regional produce. Besides the meticulous preparation, the balance of the flavours and the exceptional quality of the ingredients, the robust stocks and sauces deserve a special mention for the striking contrasts they add. Attentive servi

78m

Brasserie Uno

Contemporary, Seasonal Cuisine · ★ Michelin

€€€€

A bustling little restaurant of the sort you might expect to find in Berlin or New York, this place is a real gem. The tables are set close together and the atmosphere is pleasingly laid back. You can watch the two chefs in the open kitchen as they prepare a six-course surprise menu. You need to allow plenty of time for this dining experience, but the 3.5hrs are absolutely worth it: the dishes are made with regional ingredients, and great emphasis is placed on seasonality and provenance. The dishes are thoughtfully devised and full of character, revealing a distinctive culinary identity. A v

171m

Capri

Italian · ★ Michelin

€€€€

You don't have to venture to the island of Capri for sophisticated classic Italian cuisine, because the chefs of Capri Palace spend the winter at this restaurant in Zermatt. The lift takes you to the fourth floor of Le Petit Cervin (adjoining Mont Cervin Palace) in under 20 seconds. Diners can choose between two set menus – one of them vegetarian – or order à la carte. Service is attentive and seamlessly coordinated. In the elegant interior, premium materials and warm, light-toned wood combine to create a refined yet welcoming ambience. Tip: Opt for a window table to make the most of the view.

257m

After Seven

Creative · ★ Michelin

€€€€

The lift takes you up to the fine dining restaurant on the third floor of Backstage Hotel. Relax over an aperitif on the comfortable couch stationed beneath an originally designed chandelier made up of musical instruments. Then comes the creative surprise menu composed of five or six courses, which is prepared in the open kitchen by Florian Neubauer's dedicated team, and features dishes such as mussel, artichoke and chorizo, or beef, onion and sansho pepper. A novel touch: The bread is baked right at your table. There is also an optional cheese course. To accompany both set menus, you can choo

258m

Bazaar

middle_eastern, asian · Bib

€€

At this restaurant in the chic Alpine CERVO Mountain Resort, located at the end of a ski slope, you are whisked away to an exotic and predominantly vegetarian world of flavours, ranging from Arab to Chinese specialities, from baba ganoush (smoked eggplant, tahini, pomegranate and garlic) to the Indian dal makhani (black lentils, sweet potatoes, mustard tarak and chapati) and dim sum such as "Phoenix Eye" (tofu, glass noodles, black mushrooms and wombok) or Tibetan tse tang churo momos, and sweet mezze for dessert. The atmosphere is nice and laid back. From the conservatory you can look out ove

666m

The Omnia

Modern Cuisine, Vegetarian

€€€

A lift whisks you up here from the pedestrian area – to some breathtaking views! The restaurant in the hotel of the same name presents an attractive à la carte menu, including vegetarian dishes. Those who enjoy the element of surprise can opt for the five-course "Chef's Choice" set menu (with meat/fish or vegetarian), with optional wine pairings. The wine list boasts a fantastic selection of labels from Switzerland and France, especially Burgundy and Bordeaux. The modern, upscale interior has clean lines and is furnished with large granite-topped tables. Tip: Start with an aperitif in the invi

19m

Lusi Brasserie

French, International

€€

A tip before we get started: In fine weather, be sure to nab a table on the terrace in front of the building, from which you can take in stunning views of the Matterhorn! But the brasserie of the long-established Grand Hotel Zermatterhof also provides a delightful, classically elegant setting with its lovely walnut panelling and partially glass-paned vaulted ceiling. The cuisine is French and draws on international influences. The menu includes "Lusi Classics" such as calf's head, and traditional dishes such as Wiener schnitzel, steak tartare, burgers and flammkuchen – and there is always an e

62m

Potato-FINE FOOD RESTAURANT

Modern Cuisine, Regional Cuisine

€€

In the evenings, diners at this charming little restaurant in a lively street (Bahnhofstrasse) are met with a relaxed and friendly atmosphere, which is only enhanced by the cordial and professional service. The menu features flavoursome modern cuisine crafted from high-quality local ingredients. The wine list exclusively features Valais labels, and the selection is impressive.

353m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.