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Raffles Shenzhen

★★★★★·9.1/ 10Excellent
·Hotels
2019 opened· 168 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolLift / ElevatorAll 76 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Raffles Shenzhen. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discover the wonders of Shenzhen with ease by utilizing the services provided by car hire and shuttle. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Obtaining passes for the town's top entertainments becomes effortless with hotel's ticket service. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Raffles Shenzhen with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Raffles Shenzhen, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience. A few accommodations within Raffles Shenzhen offer unique design elements such as a separate living room. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a coffee or tea maker, bottled water, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Raffles Shenzhen. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to massage, hot tub, steam room and spa on your final days. Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 264 guest reviews · multi-source · as of 2026-07-11

Guests praise exceptional butler service, stunning sea views, and luxury hardware. Complaints focus on remote location, breakfast queues, minor facility flaws, and occasional service errors.

Dimension scores · cross-source

Cleanliness9.9
Location9.8
Surroundings9.6
Service9.5
Value9.4
Facilities9.4
PraisedAttentive and efficient butler/concierge service · Stunning sea views from rooms · Convenient location near business districts · Impeccable room cleanliness
ComplaintsNoisy/slow elevators · Compact bathroom/closet

KEYSuitable for luxury seekers valuing views/service. Allow travel time, avoid peak dining, and verify bookings carefully.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in Shenzhen Bay with stunning 270-degree sea views and a high environment score of 9.8. However, some guests note it is somewhat remote with limited public transport, suggesting driving or taxis.
serviceHow is the butler service and response speed?
Butler service is a highlight with a 9.5 service score. Guests praise the attentive and professional staff for quick responses and special occasion surprises like birthday decorations.
diningWhat is the breakfast experience like? Are there long queues?
Dining quality is high with a rich buffet breakfast. However, long queues during peak hours are a common complaint, so off-peak dining is recommended. 24-hour room service is also available.
roomWhat are the room facilities and views like?
Rooms are spacious and luxurious with sea-view balconies. While generally high-end, some guests note that bathrooms or closets in certain categories might feel compact.
familyIs this hotel suitable for families with children?
Highly suitable for families. It welcomes children, offering kid meals, anti-collision corners, and night turndown sweets. The Little Prince themed rooms and indoor pool are popular with kids.
facilityWhat fitness and leisure facilities are available?
Facilities include an indoor heated pool, hot tub, fitness center (surcharge), and nearby spa. Rooms feature bathtubs and soundproofing for a relaxing stay.
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