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The Midtown Hotel MOD Collection by Sonesta

★★·8.1/ 10Recommended
SSummit Hotels & Resorts·Go Rewards·Hotels
Sustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesAll 49 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the central location near transit and attractions, friendly staff, and spacious rooms with comfortable beds. Common complaints involve inconsistent housekeeping, a very limited breakfast, inability to control room temperature, a maze-like layout lacking ramps, and occasional noise.

Dimension scores · cross-source

Location8.8
Rooms8.6
Service8.2
Cleanliness8.2
Surroundings8.2
Value8.0
Wi-Fi7.9
Facilities7.8
PraisedExcellent location · Friendly staff · Comfortable beds · Spacious rooms
ComplaintsHeating issues/Cold rooms · Poor breakfast · Noise · Outdated facilities/Limited space

KEYBest for location-focused, budget-conscious travelers comfortable with basic amenities. Confirm housekeeping, temperature control, and accessibility needs beforehand; bring earplugs if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what amenities are nearby?
Located in the heart of Boston, it scores 8.8 for location. Guests praise its walkability to Northeastern University, Copley Square, and transit hubs.
roomAre the rooms spacious and are the beds comfortable?
Rooms are generally spacious with comfortable bedding, scoring 8.6. However, some guests note small bathrooms and issues with independent temperature control.
diningDoes the hotel offer breakfast and how is the quality?
Breakfast is offered but described as very limited and basic. Many guests across segments noted poor quality or absence, so dining elsewhere is recommended.
serviceIs the staff friendly and is housekeeping consistent?
Staff are friendly (service score 8.2), but housekeeping is inconsistent. Some guests reported missed cleanings, though 24-hour front desk service is appreciated.
facilityWhat eco-friendly facilities and features does the hotel have?
The hotel is highly sustainable, using 100% renewable energy, LED lighting, eco-friendly products, and banning single-use plastics. A lobby fireplace adds warmth.
policyWhat are the check-in/out times and are pets allowed?
Check-in is at 16:00 and check-out at 11:00. Pets are allowed. Self-parking is available for a fee, subject to limited space.
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