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The Cavendish London

★★★★·9.2/ 10Excellent
AAscott The Residence·Ascott Star Rewards·Hotels
1960 opened · 2012 renovated· 230 rooms· Check-in 03:00 PM / out 12:00 PM
Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 52 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service and room service enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At The Cavendish London, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water and a coffee or tea maker. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at The Cavendish London, a scrumptious, homemade breakfast kick-starts the day. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

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Guest scores & sentiment

From 401 guest reviews · multi-source · as of 2026-07-06

Guests praise the prime location and exceptional, personalized staff service. Rooms are generally clean and comfortable. Common complaints include small room sizes, poor lighting, insufficient sockets, and street noise.

Dimension scores · cross-source

Location9.8
Cleanliness9.4
Service9.2
Surroundings9.0
Value8.4
Facilities8.2
PraisedExcellent location · Attentive and professional staff · Thoughtful anniversary surprises · Abundant and tasty breakfast
ComplaintsPoor soundproofing · Uncomfortable beds · Dated facilities · Dim lighting or small space

KEYIdeal for those valuing location and service over space. Avoid street-facing rooms for noise; check lighting and socket availability.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in Piccadilly, it is within walking distance of Buckingham Palace and Trafalgar Square, with Piccadilly Tube Station nearby for easy exploration.
serviceWhat is the staff service like?
Service scores 9.2/10. Guests highly praise the enthusiastic, professional, and personalized service, especially from concierge and front desk staff.
diningIs the breakfast and dining selection rich?
The Mayfair Lounge & Grill offers an award-winning dining experience. Breakfast is praised as abundant, featuring exquisite local and international ingredients.
roomHow are the room size and facilities? Any notes?
Rooms feature designer bathrooms, AC, and free Wi-Fi, generally clean and tidy. However, some guests note small sizes, dim lighting, and insufficient sockets.
coupleIs it suitable for couples?
Highly recommended. Couples praise the prime location and staff service, often mentioning anniversary surprises. Main drawback is potential street noise due to poor soundproofing in some rooms.
businessIs it convenient for business travel?
Located in the core Mayfair area with convenient transport. Business guests appreciate efficient front desk and concierge service. Small rooms and night noise are common complaints.
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