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DoubleTree by Hilton San Bernardino

★★★★·8.9/ 10Recommended
DDoubleTree by Hilton·Hilton Honors·Hotels
1972 opened · 2015 renovated· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorExpress check-in/check-outAll 45 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at DoubleTree by Hilton San Bernardino. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at DoubleTree by Hilton San Bernardino is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, the presence of instant tea can be found. Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers a hair dryer within certain chosen rooms. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at DoubleTree by Hilton San Bernardino. Unwind after your day by exploring the hot tub and find warmth and relaxation. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or USD 6,000 eligible spend during any calendar year. Members must re-qualify each calendar year; achieved elite status is kept for the rest of the calendar year earned and the following calendar year.
04

Guest scores & sentiment

From 439 guest reviews · multi-source · as of 2026-07-06

Guests praise exceptional, personalized staff service and generally clean, comfortable rooms with useful amenities. Common complaints include paid parking with safety concerns, maintenance issues like AC noise and hot water problems, and inconsistent breakfast quality with extra fees.

Dimension scores · cross-source

Surroundings9.6
Facilities8.8
Service8.6
Cleanliness8.6
Location8.6
Value8.4
PraisedExceptional and personalized staff service · Clean, comfortable, and quiet rooms · Varied and high-value breakfast buffet · Good security and facility maintenance
ComplaintsInconsistent food quality at times · Unstable hot water supply · Opaque parking fee information · Occasional hygiene and safety concerns

KEYIdeal for those valuing service. Check parking/breakfast fees beforehand. Report maintenance issues promptly.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located near Loma Linda University and Inland Center Mall, with easy access to San Bernardino Amtrak Station and LA/Ontario International Airport.
serviceWhat is the guest feedback on staff service?
Service scores 8.6/10. Guests highly praise the enthusiastic and helpful staff, frequently mentioning specific employees by name for their prompt assistance.
roomWhat are the pros and cons of the rooms?
Rooms are generally clean and comfortable with good bedding and amenities like microwaves. However, some guests report aging facilities, loud AC noise, and inconsistent hot water.
diningIs breakfast provided? Is the policy clear?
The hotel has an on-site restaurant and room service. However, guests note unclear breakfast policies with potential extra charges and inconsistent quality, so confirmation is advised.
businessIs this hotel suitable for business travel?
Highly suitable. It has the most business traveler reviews (88), with an environment score of 9.6. It offers business centers, meeting facilities, and free wired internet.
familyHow is the experience for families?
Families appreciate the friendly staff and facilities like the pool and restaurant. However, some report aging equipment failures and occasional hygiene issues in rooms.
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